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Customer Service Advanced Course

Customer Service Advanced Course

Prime 5.0

Created by   LearningPlanet Limited

Category   Management/Leadership   >   Other

Duration 0 minutes
Audience Employees

Description

This 10 minute video covers some advanced techniques and ideas for providing excellent customer service. You will learn more about moments of truth with customers at various touch points, more on internal customer service for your organisation and customer needs and expectations. There is a workbook for this video.

Languages

English

Details to know

Certificate
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Customer Service Advanced Course

Customer Service Advanced
Customer Service Advanced

Attachments:

Customer Service Advanced Workbook  (890 KB)
Customer Service Advanced Workbook  (450 KB)

LearningPlanet Limited

LearningPlanet helps build the confidence and skills of your staff members as it provides on-going training refresher skills and knowledge available anytime, anywhere.

In today’s busy environment people want knowledge when they need it rather than waiting for a set training course date.

Staff members often need to know how to do something straight away. They have an angry customer, conflict situation or need a refresher on a key skill instantly. LearningPlanet® allows them to do that.

Our courses are designed to be short sharp and to the point removing all the usual waffle and padding other courses offer.  You will receive a workbook to personalise the learning to your individual business environment and have a record of learning that you can refer back to.  Upon completion of each course you will also receive a LearningPLanet certificate of completion.

Price per license
$9.50
No. of licenses
Total
$9.50
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