Description

This course will equip you with phrases and strategies to enhance communication and customer satisfaction.

What you'll learn

De-escalation Techniques

Handling Complaints with Grace

The Power of 'Yes, And...' Strategy

Apologizing Sincerely and Effectively

Cultural Sensitivity in Customer Service

The Role of Tone and Voice

Languages

English

Skills you'll gain

Customer language communication Complaints Voice elearning

Details to know

Certificate

Bookmark

Price per license

£15.00

No. of licenses

Total

£15.00

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Customer Service Language Mastery Course

Customer Service Language Mastery Course

Description

What you'll learn

Languages

Skills you'll gain

Details to know

Customer Service Language Mastery Course