Description

This course focuses on surpassing customer expectations and creating an experience that encourages loyalty and positive word-of-mouth.

What you'll learn

Active Listening Skills

Handling Complaints Gracefully

Personalizing Customer Interactions

Leveraging Customer Feedback

Empowering Employees

Creating a Customer-Centric Culture

Languages

English

Skills you'll gain

Customer Complaints feedback communication elearning

Details to know

Certificate

Bookmark

Price per license

£15.00

No. of licenses

Total

£15.00

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Delivering Exceptional Customer Service Going Above and Beyond Course

Delivering Exceptional Customer Service Going Above and Beyond Course

Description

What you'll learn

Languages

Skills you'll gain

Details to know

Delivering Exceptional Customer Service Going Above and Beyond Course