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Knowing the Customer's Buying Process

Knowing the Customer's Buying Process

Prime 5.0

Created by   Strategy to Revenue

Category   Marketing/Sales   >   Sales Training

Duration 30 minutes
Audience Employees and Supervisors

Description

The most effective way to sell is to work from the buyer's perspective. Knowing where the customer is in their buying process enables you to choose the right actions at the right time to move them forward. In this foundational course, we provide a useful model for visualizing the customer's buying process, and show you how to use it to be more a more effective salesperson. This course is a prerequisite for a number of courses offered by Strategy to Revenue, and may well change the way you think about selling.

Table of Contents

The Buying Clock: Introduces the learner to the customer's buying process and the Buying Clock.
Exploring the Buying Clock: Reinforces and checks understanding of the Buying Clock by describing various customer behaviors and assigning them the correct phases.
Working with the Buying Clock: Goes more deeply into the Buying Clock and what to expect when working with it to move customers toward a sale.

What you'll learn

In this course, you will learn a new model for how to think about selling, one that views the process from the buyer's perspective. It will enable you to determine where a customer is in their buying process so you can choose the right actions to move them forward.

Languages

English

Details to know

Certificate
Bookmark

Knowing the Customer's Buying Process

Selling with a Buyer's Perspective - Adapt to Thrive
Selling with a Buyer's Perspective - Adapt to Thrive
Knowing the Customer's Buying Process 1 - The Buying Clock
Knowing the Customer's Buying Process 1 - The Buying Clock
Introduces the learner to the customer's buying process and the Buying Clock.
Knowing the Customer's Buying Process 2 - Exploring the Buying Clock
Knowing the Customer's Buying Process 2 - Exploring the Buying Clock
Reinforces and checks understanding of the Buying Clock by describing various customer behaviors and assigning them the correct phases.
Knowing the Customer's Buying Process 3 - Working With the Buying Clock
Knowing the Customer's Buying Process 3 - Working With the Buying Clock
Goes more deeply into the Buying Clock and what to expect when working with it to move customers toward a sale.

Strategy to Revenue

We’re an experienced group of sales and marketing leaders, and education and coaching stalwarts. We’ve all held senior positions at global corporations, or rolled up our sleeves to turn start-ups into successful international businesses, and in many cases we’ve done both.
Price per license
$14.95
No. of licenses
Total
$14.95
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