Have you ever met somebody and just clicked instantly? That person was probably very skilled in building rapport. Was is a natural gift or something they have taught themselves? Who knows. The fact is, no matter who you are or where you work, knowing how to connect with people and build rapport will bring you countless opportunities and success. This course will focus on understanding what rapport is, and 5 tips to build it in face to face situations. It includes audio, video and interactive elements and will take approximately 10 minutes to complete.
Understanding and mastering your emotional intelligence can be challenging, but it is worth investing your time in. Emotional Intelligence is seen, by some, to be more important than IQ. That’s why you need to do everything you can to understand and increase your own Emotional Intelligence. This course is split into 4 modules: Knowing yourself In this module you will understand the basics of Emotional Intelligence and discover how Emotionally Intelligent you are. This module will take approximately 5 minutes to complete. Self Management In this module you will discover how to understand and manage your emotions. This module will take approximately 5 minutes to complete. Relationships In this module you will look at how emotions can affect relationships, in the workplace and in day to day life. This module will take approximately 8 minutes to complete. EI in the workplace The final module looks at how you can use Emotional Intelligence when giving feedback and working in groups. This module will take approximately 6 minutes to complete.
This online learning life coaching course, is a total training programme for any person that is: Interested in life coaching Would like to receive a life coaching certification Interested in coaching themselves, their friends, their family Interested in coaching as part of CPD Interested in starting a new career in the field of coaching Interested in starting their own coaching practice Interested in how the whole coaching process works This life coaching course from the Training Academy of Renaissance Life Therapies, is a comprehensive life coaching course. It has all the advantages of online learning, such as flexibility and convenience, with the advantage of tutor support. Libby Seery, the course creator, offers full support (via Skype, phone & email). On course completion, you will have a great appreciation of coaching, together with the ability and the skills required to become a life coach. You will also receive a certificate on course completion. So whether you want to train as a life coach to start a new career, or would like to use coaching for the purpose of self development, this course is perfect. What is covered in this life coaching course: Course Introduction This module takes a look at who the course is intended for as well as the course objectives. Because of the flexibility of the course, we learn that it perfect for those people who wish to train as a life coach, as well as being an ideal learning experience for those people who wish to work on self progression or continued professional development, as well as those who have an interest in the coaching process. We also cover that this is the perfect course for those people wishing to start their own coaching practice. We learn that on completion of this course, you will be able to facilitate positive change, enabling your clients to reach their full potential and achieve your life goals. You will have an understanding of the principles of Coaching and how to apply those principles to yourself and to your clients’ lives. You will have a great understanding of what a coach can and cannot do. You will be able to set goals, make action plans and meet deadlines. In this module we also get the opportunity to meet the course instructor. Downloadable Resources In this module, we learn that there are a whole host of resources for you to download so that you are able to actively practise the various exercises throughout the course, ensuring you get the most from it. For ease and convenience, we have included all of the resources within this module, and as you progress through the course, we will indicate which of them you need for the specific exercises. As well as downaloadbles that are needed for specific modules, we have included many that are independent of the modules, and can be used as resources for self exploration. We have created all of the resources so that you are able to personalise them and make them you're own. This is particularly helpful for those people wishing to train as a life coach and to start their own coaching practice. This means that they are ready for you to upload your company logo and freely distribute them as you wish. In effect, you will have a ready made toolkit. As well as thought provoking exercises, we have included some templates for administration purposes. Again, this is perfect for those people wishing to start their own coaching practice. In this module we have included resources, such as: About Me Daily Planner Weekly Planner Monthly Planner Are Too Comfortable? Boost Your Strength Exercise Creating Your SMART Goal Day To Day Jotter How Good Are You To Yourself? Identify What You’re Tolerating Letting Go Life Balance Live Your Dream Making New Friends Coaching Exercise Micro Goals Mind Map Mistakes Pre Coaching Session Questions For Coaching Session Questions To Help Move Forward With Your Goals The Helicopter This Year’s Goals 4 Steps Time Chart Time Management Quarters What I Want To Achieve This Year Amazing Goal Setting Exercise Coaching, Counselling, Consulting and Mentoring In this module, we cover what each of these terms mean, and how they differ from each other. Specifically, and with the help of examples, we learn: Differences Between Counselling & Coaching Differences Between Mentoring & Coaching Differences Between Consulting & Coaching We then finish off this module by recapping with a brief summary of the differences. The Key Responsibilities of a coach We look at the primary role of a coach and the responsibility this brings. Included in this module, are: Facilitative Role Highlighting Choices Encouraging Honesty Commitment To Success Focus On The Client Challenging Confidentiality Listening Skills In this module we look at the five aspects associated with listening. We learn that there are only two aspects that we should be concerned with regards to the coaching setting. We learn that empathetic listening is a vital skill that teaches us to listen without judgement, and to be an effective communicator, it is essential to have empathy, trust, understanding and sympathy. We cover the importance of asking open ended questions, as well as reflection and finally we look at the four way process method. Questioning What, Why, When, How, Where, Who. We cover the percentage of balance between coach and client is 70% listening and 30% questioning. We learn how different questions provoke different responses. The style of questions we look at include: Compounding Questions Leading Questions Tag Questions Reflective Questions Challenging Questions Reframing Questions Focusing Questions Closed Questions Open Questions Expanding Questions Embedded Questions Comparison Questions Curious Questions We also include some questions to ask when you think clients may want to do something new, but they are unsure of what that something is. T-GROW Coaching Model This is a proven coaching model which has a clear structure and ensures that the most crucial areas of achieving a goal are thought through and carefully considered. T-GROW, stands for: Topic Grow Reality Obstacles / Options Way Forward We learn the most effective questions to use with this particular model, in order to get the most from yourself and your clients, and ensuring that you achieve all goals that are set. SMART Coaching Model This is another favoured coaching model. It is great for being specific when setting goals ensuring that they are realistic and measurable. The SMART goal setting method is a five stage process, although it is not a rigid process. It is a checklist that ensures you include the five steps surrounding your goals. SMART stands for: Specific Measurable Achievable Realistic Timed As part of an exercise, we use the SMART coaching model, in a real life example, of someone who would like to achieve the goal of wanting to earn more money. Wheel Of Life The wheel of life is one of the most important tools in the coaching toolkit. It is perfect for beginning the process of identifying goals and areas the client wishes to focus on. It is simplistic but yet powerful. It provides the client with an instant visual of what it is they want. A client often knows they want something to change, but don’t know where to start, so the wheel of life is a great place to begin. Each segment of the wheel represent an area of life and focus, such as: Friends & Social Contacts Health Money & Finance Personal Development Fun & Recreation Work & Career Relationships & Romance Family Albert Mehrabian Model This is communication model, which works on the principle that communication is more than just words. In fact we learn the words you say are just 7% of the message. Pitch, volume and pace make up 38%, and body language accounts for a huge 55%. This communication model is a great asset for any coach to learn, and for those people wishing to become more effective communicators. Matching and Mirroring Mirroring and matching can help build rapport between two people. Rapport is connecting with another person and sharing a sense of ease, a trust, a familiarity with each other, or more commonly to click with. Good rapport helps with communication and interaction between coach and client. Rapport happens naturally or it can be built. One key way to help build rapport, is to physically match and mirror the other person. Clean Language: Its Use In Coaching Clean language is a communications methodology, developed by David J Grove, a counselling psychologist, during the 1980’s and 1990’s. Clean language encourages a sense of clarity in communication between people. It offers helpful techniques for people that work closely with other people, such as in coaching. We cover the principles of clean language and learn the twelve basic questions that accompany the clean language approach. Within these questions, there are certain styles, including: Developing Questions Sequence and Source Questions Intention Questions Passive Aggressive Assertive Model of Communication We can identify passive, aggressive and assertive behaviour, by observing the way communication is conveyed. This module includes an exercise for you to identify sentences, that are either, passive, aggressive or assertive. How Did You Get on? In this module, we look at the answers to the passive, aggressive or assertive, exercise. It is a great opportunity to explore your awareness of this style of communication. How Assertive Are You? This is a great exercise to discover just how assertive you are. You get the opportunity to score yourself and see where you fall on the scale of being assertive. Feedback In this module we learn what feedback is, and why it is so important. As a coach, giving feedback will expand your clients unknown potential and reduce their blind spots. In fact, effective feedback can improve performance by 39%. We learn how and why we should own our feedback in order to be constructive, without being critical. We finish this module by learning the feedback styles of the 2:2 rule, and the feedback sandwich. Administration In this module we are introduced to a number of documents that will help you in practising as a life coach. This is a particularly important section for those people who are interested in training as a life coach and have plans to set up their own life coaching practice. This section includes information on The Data Protection Act, as well as coaching ethics and standards. We've also included a coaching client contract that you can personalise by adding your own logo or company details. Conclusion In this final lecture we’ll be summarising what we’ve learned throughout the course. This will help us to make sure, we’ve fully understood the learning objective and successfully achieved it.
Successful event planning starts with possessing good communication skills, being highly organized, and having the ability to follow up with vendors until completion. Preparation before, during, and after is crucial in helping reach your desired objectives. With our Event Planning workshop, participants will learn how to anticipate and solve common planning issues for any small event such as informal gatherings, up to complex meetings. Effectively troubleshooting will help insure a happy and enjoyable event.
Successful people have common traits and habits. They tend to stand out from the crowd and are always seeking new challenges and opportunities. This series explores some of the ways you can become one of those successful people by developing skills that create a strong set of competencies. Success depends on being able to manage your time, define and accomplish your goals, understand and work with others, and present yourself as being the person best suited for success. Purchased seperately this package would retail for $225.00 ($45.00 per module)
The world seems to be moving at an ever increasing pace. This causes stress and pressure in your work life which often carries over into your personal life. People who are happier, more self aware, and emotionally adjusted are healthier and more successful. This 5 module bundle will help you better understand yourself and how you interact with co-workers, freinds and family. This series of courses allows participants to examine their emotional intelligence, mindfulness and selfawareness. The participants will increase their happiness and lower stress levels and the negative impacts of stress. Purchased seperately this package would retail for $225.00 ($45.00 per module)
Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. Participants will be shown how stress can be positive and negative, and we’ll look at the Triple A approach that will form the basis of this workshop. The Stress Management workshop will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. They will also understand what lifestyle elements they can change to reduce stress.
Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social situations by learning how to express and interrupt social cues. They will create positive connections and increase their influence during social situations. Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give participants the advantage in their interactions. Social interactions are a two way street, know the rules of the road!
According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop your participants will become more confident and relaxed in front of an audience which will translate into a successful speaking event. However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.
Many studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects, and even death. Ironically, it is also one of the skills that can make or break a person's career. Your participants will be provided a strong set of skills that will complement their current presentation skill set. The Presentation Skills workshop will give participants some presentation skills that will make speaking in public less terrifying and more enjoyable. This workshop includes topics that participants can look forward to including: creating a compelling program, using various types of visual aids, and engaging the audience.
Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in the participant’s personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed. With our Personal Branding course participants will be able to share their vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it.
Networking has become a crucial part of the world today. Most people are aware of external networking and primarily focus on that. It is important to pay extra attention to internal networking, or networking within the company. To be truly effective, internal networking must be utilized throughout the company. With The Power of Networking (Within the Company) workshop participants will learn how internal networking is changing the workforce. Through this workshop, participants will gain a new perspective of networking, and what benefits can come from fully utilizing and making connections with internal networking.
Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically: the cultivation of productive relationships for employment or business”. These and other events can become more easily managed with this great workshop. With our Power of Networking (Outside the Company) workshop, participants will begin to see how important it is to develop a core set of networking skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their networking strategy.
The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. Everyone should be aware of the signs of anxiety and the tools needed to cope and deal with it. Our Managing Workplace Anxiety workshop will provide participants the important skills and resources to recognize and manage workplace anxiety. By identifying these symptoms and coping skills employees and managers will be better suited in dealing with these common situations. Through this workshop participants will be better suited to the challenges that the workplace can bring.
Increasing ones happiness can be done through the power of positive thinking. That is one skill that this work shop will touch on to teach participants how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone. With our Increasing Your Happiness workshop participants will engage in unique and helpful ways to increase their happiness. This will have a robust effect on their professional and personal lives. It will improve their communication skills, increase productivity, and lesson absenteeism.
Self awareness is an important part of everyday life. It transfers over to your personal, social, physical and work life. It can help one gain a better understanding of themselves, and how to live a better, more fulfilling life. When working to deepen one’s own self awareness, it is important to fully engage yourself. One should take the time and proper steps, to fully become self aware. With the Deepening Self Awareness workshop, participants will learn how beneficial becoming more self aware can be. A highly self aware person will become more equipped to deal with daily life and its challenges. Through this workshop, participants will gain a new perspective on themselves and their emotions, and become a valuable member to society.
Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal a professional success. With our Improving Mindfulness workshop, participants will begin to identify their own patterns of thinking. As they learn to practice mindfulness, they will cultivate positive emotions that will have a dramatic effect on the work environment.
Children have an innate creative ability when they are born, but for some reason adults can lose it along the way. Your participants will move out of the mundane, be more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens. With our Developing Creativity course participants will learn how to remove barriers that block or limit their creativity. They will improve their imagination, divergent thinking, and mental flexibility. Participants will learn mind mapping, individual brainstorming, and when to recognize and look for what inspires them to be more creative.
With this workshop your participants will be able to develop a business environment that reflects a positive set of values and ethics. Aligning these characteristics with the standards of conduct is what makes a business stand out and be a leader in the business world. Through our Developing Corporate Behavior workshop participants should see improved team building, better communication, and trust. By realizing the benefits of corporate behavior and developing a successful plan participants should see a reduction in incidents and an increase in team work and loyalty.
Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.