Have you ever met somebody and just clicked instantly? That person was probably very skilled in building rapport. Was is a natural gift or something they have taught themselves? Who knows. The fact is, no matter who you are or where you work, knowing how to connect with people and build rapport will bring you countless opportunities and success. This course will focus on understanding what rapport is, and 5 tips to build it in face to face situations. It includes audio, video and interactive elements and will take approximately 10 minutes to complete.
Understanding and mastering your emotional intelligence can be challenging, but it is worth investing your time in. Emotional Intelligence is seen, by some, to be more important than IQ. That’s why you need to do everything you can to understand and increase your own Emotional Intelligence. This course is split into 4 modules: Knowing yourself In this module you will understand the basics of Emotional Intelligence and discover how Emotionally Intelligent you are. This module will take approximately 5 minutes to complete. Self Management In this module you will discover how to understand and manage your emotions. This module will take approximately 5 minutes to complete. Relationships In this module you will look at how emotions can affect relationships, in the workplace and in day to day life. This module will take approximately 8 minutes to complete. EI in the workplace The final module looks at how you can use Emotional Intelligence when giving feedback and working in groups. This module will take approximately 6 minutes to complete.
This online learning life coaching course, is a total training programme for any person that is: Interested in life coaching Would like to receive a life coaching certification Interested in coaching themselves, their friends, their family Interested in coaching as part of CPD Interested in starting a new career in the field of coaching Interested in starting their own coaching practice Interested in how the whole coaching process works This life coaching course from the Training Academy of Renaissance Life Therapies, is a comprehensive life coaching course. It has all the advantages of online learning, such as flexibility and convenience, with the advantage of tutor support. Libby Seery, the course creator, offers full support (via Skype, phone & email). On course completion, you will have a great appreciation of coaching, together with the ability and the skills required to become a life coach. You will also receive a certificate on course completion. So whether you want to train as a life coach to start a new career, or would like to use coaching for the purpose of self development, this course is perfect. What is covered in this life coaching course: Course Introduction This module takes a look at who the course is intended for as well as the course objectives. Because of the flexibility of the course, we learn that it perfect for those people who wish to train as a life coach, as well as being an ideal learning experience for those people who wish to work on self progression or continued professional development, as well as those who have an interest in the coaching process. We also cover that this is the perfect course for those people wishing to start their own coaching practice. We learn that on completion of this course, you will be able to facilitate positive change, enabling your clients to reach their full potential and achieve your life goals. You will have an understanding of the principles of Coaching and how to apply those principles to yourself and to your clients’ lives. You will have a great understanding of what a coach can and cannot do. You will be able to set goals, make action plans and meet deadlines. In this module we also get the opportunity to meet the course instructor. Downloadable Resources In this module, we learn that there are a whole host of resources for you to download so that you are able to actively practise the various exercises throughout the course, ensuring you get the most from it. For ease and convenience, we have included all of the resources within this module, and as you progress through the course, we will indicate which of them you need for the specific exercises. As well as downaloadbles that are needed for specific modules, we have included many that are independent of the modules, and can be used as resources for self exploration. We have created all of the resources so that you are able to personalise them and make them you're own. This is particularly helpful for those people wishing to train as a life coach and to start their own coaching practice. This means that they are ready for you to upload your company logo and freely distribute them as you wish. In effect, you will have a ready made toolkit. As well as thought provoking exercises, we have included some templates for administration purposes. Again, this is perfect for those people wishing to start their own coaching practice. In this module we have included resources, such as: About Me Daily Planner Weekly Planner Monthly Planner Are Too Comfortable? Boost Your Strength Exercise Creating Your SMART Goal Day To Day Jotter How Good Are You To Yourself? Identify What You’re Tolerating Letting Go Life Balance Live Your Dream Making New Friends Coaching Exercise Micro Goals Mind Map Mistakes Pre Coaching Session Questions For Coaching Session Questions To Help Move Forward With Your Goals The Helicopter This Year’s Goals 4 Steps Time Chart Time Management Quarters What I Want To Achieve This Year Amazing Goal Setting Exercise Coaching, Counselling, Consulting and Mentoring In this module, we cover what each of these terms mean, and how they differ from each other. Specifically, and with the help of examples, we learn: Differences Between Counselling & Coaching Differences Between Mentoring & Coaching Differences Between Consulting & Coaching We then finish off this module by recapping with a brief summary of the differences. The Key Responsibilities of a coach We look at the primary role of a coach and the responsibility this brings. Included in this module, are: Facilitative Role Highlighting Choices Encouraging Honesty Commitment To Success Focus On The Client Challenging Confidentiality Listening Skills In this module we look at the five aspects associated with listening. We learn that there are only two aspects that we should be concerned with regards to the coaching setting. We learn that empathetic listening is a vital skill that teaches us to listen without judgement, and to be an effective communicator, it is essential to have empathy, trust, understanding and sympathy. We cover the importance of asking open ended questions, as well as reflection and finally we look at the four way process method. Questioning What, Why, When, How, Where, Who. We cover the percentage of balance between coach and client is 70% listening and 30% questioning. We learn how different questions provoke different responses. The style of questions we look at include: Compounding Questions Leading Questions Tag Questions Reflective Questions Challenging Questions Reframing Questions Focusing Questions Closed Questions Open Questions Expanding Questions Embedded Questions Comparison Questions Curious Questions We also include some questions to ask when you think clients may want to do something new, but they are unsure of what that something is. T-GROW Coaching Model This is a proven coaching model which has a clear structure and ensures that the most crucial areas of achieving a goal are thought through and carefully considered. T-GROW, stands for: Topic Grow Reality Obstacles / Options Way Forward We learn the most effective questions to use with this particular model, in order to get the most from yourself and your clients, and ensuring that you achieve all goals that are set. SMART Coaching Model This is another favoured coaching model. It is great for being specific when setting goals ensuring that they are realistic and measurable. The SMART goal setting method is a five stage process, although it is not a rigid process. It is a checklist that ensures you include the five steps surrounding your goals. SMART stands for: Specific Measurable Achievable Realistic Timed As part of an exercise, we use the SMART coaching model, in a real life example, of someone who would like to achieve the goal of wanting to earn more money. Wheel Of Life The wheel of life is one of the most important tools in the coaching toolkit. It is perfect for beginning the process of identifying goals and areas the client wishes to focus on. It is simplistic but yet powerful. It provides the client with an instant visual of what it is they want. A client often knows they want something to change, but don’t know where to start, so the wheel of life is a great place to begin. Each segment of the wheel represent an area of life and focus, such as: Friends & Social Contacts Health Money & Finance Personal Development Fun & Recreation Work & Career Relationships & Romance Family Albert Mehrabian Model This is communication model, which works on the principle that communication is more than just words. In fact we learn the words you say are just 7% of the message. Pitch, volume and pace make up 38%, and body language accounts for a huge 55%. This communication model is a great asset for any coach to learn, and for those people wishing to become more effective communicators. Matching and Mirroring Mirroring and matching can help build rapport between two people. Rapport is connecting with another person and sharing a sense of ease, a trust, a familiarity with each other, or more commonly to click with. Good rapport helps with communication and interaction between coach and client. Rapport happens naturally or it can be built. One key way to help build rapport, is to physically match and mirror the other person. Clean Language: Its Use In Coaching Clean language is a communications methodology, developed by David J Grove, a counselling psychologist, during the 1980’s and 1990’s. Clean language encourages a sense of clarity in communication between people. It offers helpful techniques for people that work closely with other people, such as in coaching. We cover the principles of clean language and learn the twelve basic questions that accompany the clean language approach. Within these questions, there are certain styles, including: Developing Questions Sequence and Source Questions Intention Questions Passive Aggressive Assertive Model of Communication We can identify passive, aggressive and assertive behaviour, by observing the way communication is conveyed. This module includes an exercise for you to identify sentences, that are either, passive, aggressive or assertive. How Did You Get on? In this module, we look at the answers to the passive, aggressive or assertive, exercise. It is a great opportunity to explore your awareness of this style of communication. How Assertive Are You? This is a great exercise to discover just how assertive you are. You get the opportunity to score yourself and see where you fall on the scale of being assertive. Feedback In this module we learn what feedback is, and why it is so important. As a coach, giving feedback will expand your clients unknown potential and reduce their blind spots. In fact, effective feedback can improve performance by 39%. We learn how and why we should own our feedback in order to be constructive, without being critical. We finish this module by learning the feedback styles of the 2:2 rule, and the feedback sandwich. Administration In this module we are introduced to a number of documents that will help you in practising as a life coach. This is a particularly important section for those people who are interested in training as a life coach and have plans to set up their own life coaching practice. This section includes information on The Data Protection Act, as well as coaching ethics and standards. We've also included a coaching client contract that you can personalise by adding your own logo or company details. Conclusion In this final lecture we’ll be summarising what we’ve learned throughout the course. This will help us to make sure, we’ve fully understood the learning objective and successfully achieved it.
The meaning of communication is the response you get... There is clear, simple and valid information in your mind that you want to communicate. ... Finally, you pick up the courage to explain your points to someone, ... and out it comes .... back to front, inside out and upside down!! The person you talk to gets upset, misunderstands and rejects your attempt at communication. ...aaah, the story of my life. PRACTICAL NLP STRATEGIES FOR EVERYDAY LIFE Neurological Levels. Viewpoints formed by your beliefs about the world and your place in it - do they serve you well or not? NLP Frames. How to deal with challenging situations and feel different about it. Anchoring. How to build your toolbox of positive feelings and experiences which you can draw on later when you experience stressful situations. NLP communication module. Identify your way of communicating and how you can respond appropriately to others. Representational system. What is your preferred sense through which you experience the world around you? The Keys to an Achievable Outcome. How to make your subconscious mind support the realisation of your goals.
How to clarify and empower your goals. You make new year resolutions year after year, and ten years later you are still making the same resolutions. Why are they not happening? THIS IS IT Another type of goal you perhaps have experienced is when your goal explodes from within like a volcano. And with it in just a moment of time are all the practical tasks needed to make it happen. What excitement… what joy! …. and then it happens … You start doubting yourself and feel uneasy and overwhelmed. You question if you can do this, and you feed your beautiful and creative idea with all sorts of negative energy. In the end, this experience becomes just another distant memory …. In this course, you will take your goal through a step-by-step clarification process and then empower your goal for fulfilment.
How to make the nature of energy work for you. Learn about the nature of energy and how it can help you understand your behaviour and assist you in how you relate to others. Learn how to use this knowledge in empowering your goals. NOT MUCH TO IT! I am in London walking down the High Street on my way to Debenhams, and just like that I can change my mind and decide to go to M&S instead. Thoughts are a fine and light form of energy and can be changed very quickly and easily, something we make the full use of in our courses. In physics, the “law of conservation of energy” states that that energy can neither be created nor destroyed; instead, it can be transformed from one form to another form. COURSE INTRODUCTION Energy management. We observe the world around us, and we perceive what we see as separate entities. Yet we learned in chemistry that the building blocks are molecules, atoms and particles, which is energy…. and not separate at all. We highlight specific ways how energy behaves in this course, and we will make the use of this in the way we handle our goals. Understanding specifics about the nature of energy will additionally help you understand your own behaviour and assist you in how you relate to others.
What is success? “I Failed My Way To Success.” ― Thomas Edison Is it getting excited about the things you do, overcoming difficulties, being proud of yourself or your children ….? The list could go on and on. Do you feel successful and is it at all important to you? It is a personal journey, and it is up to you how do you measure success. In this course, we highlight how to bring out the best in yourself, which for sure is an essential ingredient in being successful. Next, we will learn how to “Reframe” an unfortunate circumstance, which is a popular NLP strategy. Discover how to be happy with who you are and what you have. If situations in your life are hard for you, we recommend the popular NLP strategy of “Framing”, which is what you will learn in this course. We explore how you can look at your situation from a different viewpoint and come out at the other end feeling successful and happy with who you are and what you have, without having changed the actual circumstance.
Visualisation techniques, affirmations and the nature of energy. Create powerful affirmations, how to counter negativity, favourite visualisation techniques, and how to use your imagination to enhance your life. “Whether you think you can or think you can’t — you’re right,” said Henry Ford. You know and have experienced that what you think actually happens, but how and why? … and can you control your thoughts? Your mind is very powerful indeed, and in this course, you will learn about the nature of energy, how to use affirmations to make changes, and we will explore various Creative Visualisation techniques. COURSE INTRODUCTION An average person thinks 14.400.000 negative thoughts in a year! Now, isn’t that something to ponder! In 2005, the National Science Foundation published an article regarding research about human thoughts per day. The average person has about 12,000 to 60,000 thoughts per day. Of those, 80% are negative, and 95% are the same repetitive thoughts as the day before. Note that 95% is the same repetitive thoughts as the day before. This means that if you can turn around just one negative thinking habit, it will affect the % significantly. This is the time, roll up your sleeves and let’s get to work! Simple measures will go a long way. The exercises in this course are tailored to help you: Create powerful affirmations. Counter negativity. Use Creative Visualisation techniques to make the changes you want. Learn how to consciously make your natural power of imaginations work for you to enhance your life. You will become aware of your daily thoughts and words, reducing the risk of letting negativity seep in, which in turn significantly affect the outcome of your day and the days to come. You will more and more be able to keep focused on what matters to you.
Are you heading towards or away from your goal? I HAVE A DREAM Do you have a dream or a goal? Do you follow the way or road which leads to that dream, or are you perhaps heading in a direction that takes you away from the dream? COURSE INTRODUCTION You know what your dream is … and it is somewhere in your heart and mind. Now starts the process of bringing it out from within you and into the open for all to see. Don’t worry if it is a bumpy and winding road, and takes some time, check and make sure that you are heading in the right direction. We will check that your dream is an actual dream or goal. We will talk about how to create your affirmation based on your dream. We will use what we know about the nature of energy and the power of imagination to build a clear intention to reach your goals and dreams. Then we will infuse and empower your dream with all it needs to attract that exact reality into your life. It’s unexplored territory, you have never been there before, and the sensible thing to do is write the destination into your GPS. Then you follow the instructions. This course is a step-by-step guide on how to get to the destination of your dream.
Remove obstacles that delay reaching your goal. Are you resisting or fearing what you want? Are your goals clear enough? How does change take place? WHAT YOU RESIST PERSISTS This saying originates in Carl Jung’s statement that “what you resist not only persists but will grow in size.” Maybe you are resisting or fearing what you want? Why is that? Perhaps you have settled for less and are happy with wanting and not having? In this course, you will discover how to allow that what you want. COURSE INTRODUCTION Obstacles that delays the realisation of your goal: Resistance and fear Your goal is not clear enough You do the wrong actions You forget to empower your goal In this course, we help you understand what is going on when you resist something, and why that harms your goal setting attempts. We explain how change takes place, and we run your goals through a step-by-step clarification process. At the end of the course, we do our usual empowering exercises.
Important and popular NLP techniques that will help you improve your life. THINKING - WORDS - BEHAVIOUR Neuro-Linguistic Programming is an approach to communication, personal development, and psychotherapy. (Wikipedia). Neuro Your thinking process. The way we use our senses to understand what is happening around you. Linguistic Your words. How you use language and how it influences you and those around you. Programming Your behaviour. How you organise your ideas and reactions, and how it affects you and others. COURSE INTRODUCTION NLP the study of how our minds work, how we interact with it and how that results in certain behaviours. This enables us to improve our thinking, reactions and emotions. In other words, we take much greater control of our lives and accomplish much more of what we want. We list the presuppositions of NLP and where we use NLP, we will explore the NLP communication module and Neurological levels, and we will talk about the keys to an achievable outcome. All this will give you a good understanding of what NLP is, and you be able to use the various strategies. All this will give you a good understanding of what NLP is, and you be able to use the various strategies.
How to set goals. A step-by-step process. KNOCK, KNOCK ...... What is your dream? Do you know? We take you through a step-by-step process that helps you arrive at a clear intention in your mind of what you want. Next, you will find that your goal is knocking on your door. What is your intention? One says that people who achieve what they want are the people who make an effort to find out what they want. You are on the right track! In this course, we use the process of setting goals to help you discover what you want in your life. Start with a simple goal and follow the steps in the course. No worries if you experience that the goal changes somewhere in the process; then change it until you have uncovered your real intention. Intention The sages of India observed thousands of years ago that our deepest intentions and desires ultimately shape our destiny. The classic Vedic text known as the Upanishads declares, “You are what your deepest desire is. As your desire is, so is your intention. As your intention is, so is your will. As your will is, so is your deed. As your deed is, so is your destiny.” (from Deepak Chopra web site) Let's discover your deep intention .....
Conscious and subconscious mind relationship. How do they work together, and how do they differ? ATTENTION, ATTENTION … I’m working hard for you day and night … I’m your best friend … Please don’t overlook me any longer! I'm your subconscious mind and controls physical functions such as your breathing, your body temperature and keeps your heart beating at a specific rate. I'm also storing and retrieving data, such as your thinking habits and acting. Did you know that by the time you are 21, you have stored more than one hundred times the contents of the entire Encyclopedia Britannica? We explore how to make this untapped resource work for you to enhance your life. In this course we will explore two NLP topics: All Learning, Behaviour and Change are Unconscious. How to understand the relationship between conscious and the unconscious mind. This understanding, not only helps you in our goal-setting process, but you will find it invaluable when it comes to an understanding of yourself and other people on a deeper level.
How to transform negative thoughts and feelings. MIND CHATTER What kind of things do you tell yourself every day? Discover how to replace negative thoughts with constructive and positive ones, then observe how doing that affects your life. Simple, easy to do and very powerful tools. To give you an experience of how your mind thinks, write down five good things about yourself. Easy or not? In this course, we will teach you how to recognise and transform negative and unfortunate thoughts and feelings. You will understand how powerful affirmations are, how and when to use them, and how to create your affirmations. You will learn how your brain filters and labels what goes on around you, which in turn ends up in your subconscious mind. Significant learning! We will briefly explain about NLP’s Neurological levels and the connections between the levels within you. Last, but not least you will learn how to visualise to counter bad habits.
Course Overview Often, people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. Participants will be able recognize these events and grab the reins with more confidence. This course touches on understanding the leadership gap, vital leadership traits, and how to overcome various barriers. With our Women in Leadership course your participants will learn how women are changing the workforce. Through this course, participants will gain a new perspective on the workforce, and what benefits can come from hiring and promoting women to higher positions. By the end of this Women in Leadership Online Short Course, you will be able to: Discuss the leadership gap between men and women Learn about women in various powerful positions Discuss different traits associated with women in management Understand the different barriers facing women in leadership positions Learn about the benefits of having women in the workforce
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop. With our 10 Soft Skills You Need workshop participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.
Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization. The Time Management workshop will cover strategies to help participants learn these crucial strategies. Participants will be given a skill set that include personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all this and more during this workshop.
Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem. If we want something to happen, we need to make it happen. That is what initiative is all about. Take opportunities and run with them. Do not let excuses cause you to miss out on amazing opportunities. See what you want, believe what you want, and make it happen. With our “Seeing and Taking Initiative” workshop, the class participants will learn what initiative is, how to take it on, the advantages of it, and when to know one's place. By enrolling in this class, participants will be taking the first step in making something positive happen for them! Now that is initiative!
Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By balancing a career with home life it will provide benefits in each environment. You will become healthier, mentally and physically, and you will be able to produce more career wise. With a Work-Life Balance you will be managing your time better. Better time management will benefit all aspects of life; you will be working less and producing more. This workshop will show how to focus on the important things, set accurate and achievable goals, and communicate better with your peers at work and your family at home.
Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. Participants will be shown how stress can be positive and negative, and we’ll look at the Triple A approach that will form the basis of this workshop. The Stress Management workshop will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. They will also understand what lifestyle elements they can change to reduce stress.