More and more companies use Twitter–the short messaging service that allows real-time discussions–for marketing and customer service purposes. But examples of bringing microblogging technology into organization learning systems and LMSs for collaborative purposes are harder to find.
Nevertheless, microblogging is very slowly making its way into corporate training systems around the globe. Take Lisa Bertero Palmer, senior vice president of Davies, a public affairs firm. She is in the process of starting up an internal, Twitter-like experience for approximately 50 employees in geographically dispersed locations throughout the country.
The goal is simple. “We’ve been using it as a way to vastly increase efficiency while cutting down on email,” Palmer says. “People will share pieces of knowledge or key actions they’ve taken throughout the day.”
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