Created by Klever
Category Business > Customer Service
The course components:
What is the problem?
Why should we share more?
3 short case studies
What to do in easy steps
Practice
Comprehension check
Wrap up
This course works well with Internet Explorer (v 8 - higher), Firefox, and Google Chrome. Please make sure you have Adobe Flash Player installed and that you are running the latest version of Flash Player, go to http://www.adobe.com/software/flash/about to check your version or get Flash http://www.adobe.com/go/getflash. We highly recommend at least 2-3 Mbps connection speed.
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Thomas Hansson
over 9 years ago" Good course in an important subject."
Mike Hales
over 8 years ago"Well structured but a little too lightweight - not what I was expecting"