Description
As a salesperson, calling on customers requires you to figure out what they need, and how you can help them with your product or service, all while getting them to trust and feel comfortable with you. One way to gain trust and respect is to speak the language the customer is speaking. Doing this helps you to better understand their needs, position your solution, and explain the benefits, therefore better closing the sale. In this course, we'll teach viewers how to "speak customer." This includes listening, finding the unmet need, understanding the industry, and simplifying your message.
What you'll learn
In this course, we'll teach viewers how to "speak customer." This includes listening, finding the unmet need, understanding the industry, and simplifying your message.
HSI - Health & Safety Institute
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
