Description

There is only one boss. The customer―and he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

What distinguishes successful companies from others that fail to get by is excellent customer support. Consumers are increasingly preferring products and companies focused purely on customer satisfaction – beyond both product consistency and low costs

While the fundamental purpose of a business is to get and keep customers, This course will teach you how to build top-notch customer service skills.

Want to learn the tricks and techniques of customer-centric support?