Created by Enspark
Category Workplace Harassment Prevention > Anti Harassment Prevention
Introduction (video)
Identifying the Source of Conflict (activity)
Differentiating Between Types of Conflict (activity)
Conflict Resolution Strategies - Part 1 (video)
Identify the Type of Conflict (activity)
Apply Conflict Resolution Strategies (activity)
Conflict Resolution Strategies - Part 2 (video)
Review the Strategies (resource)
De-escalation Techniques (activity)
Quiz
Summary and Action Plan (resource)
Identify sources of conflict and recognize early signs of escalation in workplace interactions.
Apply key conflict resolution strategies such as active listening, emotional intelligence, and de-escalation techniques.
Demonstrate adaptability and assertiveness to manage conflicts effectively and maintain workplace harmony.
Analyze the impact of unresolved conflicts on workplace safety and productivity.
Compatible with both desktop and mobile devices.
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