Description

The Problem:

Feeling tired, stressed, powerless, annoyed, resentful or angry at work? Chances are not quite perfect communication has something to do with it. Poor communication in organizations is like a vampire that sucks out resources,  leaving behind:

• too many mistakes
• too much misunderstanding, 
• infighting an open resentment, 
• back-stabbing, 
• micromanagement
• fear
• turnover and losses.

The Solution:

This course, How to Listen Actively, one of our Business Communication Skills series, will help you learn everything you need to know for better listening, the first step in good communication, the secret to great leadership, includes how to listen, reflect andrespond. Re-energizing communication leads to:

• better use of resources
• lower costs
• better quality results
• more collaboration less infighting and power games,
• less mistakes
• less turnover
• happier co-workers and customers
• more profit

Delivered through attractive, lively online video, rich documents, and carefully constructed exercises. You must take this course if you care about being more effective as a co-worker, Leader, and/or a human being.