Description
Learn how to compose e-mails that use proper etiquette and discover how a well-composed e-mail can impact your performance, perception, and professional success. Much of business communication today is conducted through e-mail, and establishing best practices is an important part of maintaining a professional image. You'll learn the essential parts of an e-mail and discover how to properly use each section, define appropriate salutations, closings and signatures, as well as understand the importance of tone and context. The course also helps with determining when e-mail might not be the best choice for communication. This course includes self-reflection tools, quizzes and a final exam to help you quickly improve your business e-mail communication style. Real-life scenarios show how approaches can be implemented seamlessly into your everyday work routine.
Table of Contents
Introduction
Essential Parts of an E-mail
Other Important Guidelines
Course Summary / Conclusion
What you'll learn
Learn what your email style says about you.
Learn strategic etiquette for your communications that can impact your overall results.
Get educated on email best practices.
Become more knowleable on what to avoid when composing email messages.
Sysem Requirements
Browser: Internet Explorer 9 or higher, Firefox, Google Chrome, or Safari - JavaScript must be enabled. A computer with speakers or headphones is required (course contains audio narration). Mobile Devices are Supported (Android, iOS, Windows)
Enspark
Enspark was founded with the vision of creating e-learning solutions that break the typical e-learning mold. Since 2009 Enspark Interactive has been developing learning and training solutions that are used worldwide. Our content comes from real corporate trainers and subject matter experts who specialize in assisting business and individuals create awareness and behaviors to achieve desired results. We know from experience that e-learning is a powerful way to provide relevant information to individuals in every organization. Our goal is to transform the e-learning industry to be more engaging, interactive, and affordable so even the smallest companies can train their employees using state of the art technology. At Enspark we are always looking for was to utilize the most current technologies to truly deliver intelligent and effective training solutions.