Created by Mnemonic Design
Category Management/Leadership > Management
Benchmarking is the continuous process of measuring one's products, services, and practices against the toughest competitors, or those recognized as industry leaders. Benchmarking can help your organization anticipate changes, develop performance targets, and gain insight into the reasons for differences in performance. This course will help you learn how to benchmark, learn about different types of benchmarking, and discover opportunities for benchmarking in your organization!
This course works well with Internet Explorer (v 8 - higher), Firefox, and Google Chrome. Please make sure you have Adobe Flash Player installed and that you are running the latest version of Flash Player, go to http://www.adobe.com/software/flash/about to check your version or get Flash http://www.adobe.com/go/getflash. We highly recommend at least 2-3 Mbps connection speed.
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