Master The Art Of Communication: 10 Common Communication Fails To Avoid

communication fails coggno

Master The Art Of Communication: 10 Common Communication Fails To Avoid

Anjali Dalal | Dec, 1 2023

10 Communication Fails You Should Avoid In Business


Did you know nearly 70% of workplace conflicts stem from poor communication? When communication fails, trust wobbles, misunderstandings arise, and things can get messy. And it has a ripple effect on relationships, career growth, and personal happiness.

This blog delves into the ten common ways communication can hit roadblocks. But don’t worry! We’ll share tips and tricks to help you avoid these pitfalls along the way. By the end of this blog, we will make you a master communicator.

Communication Skills Course


What Is Communication Fail?

Communication fails when our messages don’t get through as intended. It’s like sending a text that’s misunderstood or talking when no one’s really listening. These failures can be anything from not speaking clearly to not paying attention when someone else is talking.

Communication fails examples include:

  • Sending mixed signals through body language, facial expressions, or gestures that don’t align with the spoken message.
  • Communicating in a way that’s unclear or overly verbose. A failure to communicate messages makes it hard for others to grasp the main point.

Effective Communication: Identify Mistakes And How To Fix Them


What Are The Impacts Of Communication Fails In The Workplace?

At work, a simple miscommunication might lead to missed deadlines or team conflicts. In friendships or relationships, misunderstandings cause hurt feelings or unnecessary arguments. When communication falls short, it can create confusion, and frustration, and even break connections that matter to us.

Executive Skills Series


What Are The Types Of Communication Failures?

Communication failures can encompass various types of breakdowns into conveying or receiving messages effectively. Here are several common types:

  • Semantic Failures: Occur when words or phrases are misunderstood due to different interpretations or meanings attached to them.
  • Contextual Failures: Stem from misinterpretation due to a lack of context or unclear context surrounding the message.
  • Channel Failures: This happens when the chosen communication channel (email, phone call, face-to-face conversation) isn’t suitable for the message, leading to misunderstandings.
  • Cultural Failures: Arise when differences in cultural backgrounds impact how messages are understood or perceived.
  • Emotional Failures: Occur when emotions interfere with effective communication, leading to misinterpretations or conflicts.
  • Perceptual Failures: Happen due to differences in perception, where the intended message is received differently from what was intended.
  • Technological Failures: Occur when technology glitches or issues disrupt communication flow, leading to misunderstandings or incomplete messages.
  • Interpersonal Failures: Stem from issues between individuals, such as personality clashes, biases, or lack of rapport, affecting communication.

Make It Happen: Setting Goals To Get What You Want


List Of Communication Fails

Below are the 10 communication failures:

  • Lack of Active Listening
  • Assumptions And Jumping To Conclusions
  • Poor Nonverbal Communication
  • Overlooking Emotional Intelligence
  • Using Jargon And Complex Language
  • Ineffective Feedback And Criticism
  • Lack of Clarity and Conciseness
  • Ignoring Cultural Differences
  • Avoiding Conflict Resolution
  • Failure To Adapt Communication Styles

Save Thousands Of Dollars With Coggno Prime Subscription


Fail #1 Lack Of Active Listening

Active listening means focusing on what someone is saying. When we don’t actively listen, we might miss important details or the feelings behind the words.

An example of this communication failure includes not paying attention in team communication meetings.

Strategies To Improve Active Listening

Try making eye contact, nodding to show you’re following along, and summarizing what the other person said. These small changes can significantly affect how well you understand others.


Fail #2 Assumptions And Jumping To Conclusions

It happens when we guess things about a situation or a person without knowing the whole story. And our assumptions might not match reality.

Techniques To Avoid Making Assumptions

Ask questions to get more information instead of guessing. Also, try giving others the benefit of the doubt before assuming the worst. These approaches can help us avoid misunderstandings caused by assumptions.


Fail #3 Poor Nonverbal Communication

Nonverbal communication is more about gestures, facial expressions, and body language. For instance, crossing your arms might make others think you’re closed off or uninterested, even if you’re not.

Tips To Enhance Nonverbal Communication Skills

  • To improve communication (nonverbal), you can try the following:
  • Try maintaining eye contact to show you’re engaged.
  • Use open body language (like uncrossed arms) to appear more welcoming
  • Be aware of your facial expressions.

These small changes can help you communicate more effectively without saying a word.


Fail #4 Overlooking Emotional Intelligence

Emotional intelligence means understanding and managing emotions, both yours and others. It helps us navigate conversations better by knowing how feelings affect what we say and how we interpret others’ words.

Ways To Improve Emotional Intelligence For Better Communication

To boost emotional intelligence:

  • Try recognizing your emotions in different situations;
  • Practice empathy to understand others’ feelings,
  • Take a moment to think before reacting emotionally.

These steps can help you communicate more effectively by considering emotions in your interactions.


Fail #5 Using Jargon And Complex Language

Using fancy words or technical terms can confuse people instead of helping them understand. It just makes communication more complicated.

Techniques To Simplify Communication Without Losing Meaning

Instead of complex jargon, try using simple language. Break down complicated ideas into smaller, easier-to-understand parts. Also, check if the person you’re talking to understands by asking questions or encouraging them to clarify if something isn’t clear. These methods help convey ideas without making things overly complicated.


Fail #6 Ineffective Feedback And Criticism

Constructive feedback aims to help and improve. It focuses on specific behaviors or actions and suggests ways to make them better. Conversely, criticism focuses on faults without providing solutions, which can, in turn, feel negative.

Strategies For Giving And Receiving Feedback Effectively

When giving feedback, be specific. Focus on behaviors rather than criticizing the person. Offer solutions or suggestions for improvement. When receiving feedback, listen actively and ask for clarification if needed. Furthermore, see it as an opportunity to learn and grow rather than a personal attack.


Fail #7 Lack Of Clarity And Conciseness

Clear and concise communication helps avoid confusion and ensures everyone understands the message correctly. Long-winded or vague messages might lead to misunderstandings or people missing the point.

Tools To Enhance Clarity And Brevity In Communication

To improve clarity, try organizing your thoughts before speaking or writing. Use simple language, avoid unnecessary details, and summarize key points. Additionally, active listening and asking for feedback help ensure your message is clear to others.


Fail #8 Ignoring Cultural Differences

Cultural differences can affect how people communicate and understand each other. Different cultures have unique norms, gestures, and ways of expressing ideas. Ignoring these differences can lead to misunderstandings or unintentional offense.

Tips For Navigating Cultural Differences In Communication

Learn about different cultures and their communication styles. Be open-minded and respectful of diverse practices. When interacting with someone from a different culture, ask questions to understand their perspective and avoid assumptions. Being aware and respectful of cultural differences helps build better connections across diverse backgrounds.


Fail #9 Avoiding Conflict Resolution

Conflict is a bump in communication. Avoiding it doesn’t make it disappear; it might grow and affect relationships. Addressing conflicts helps clear misunderstandings, build trust, and find solutions that work for everyone involved.

Techniques For Handling Conflicts Constructively

When faced with conflict, try staying calm and listening to the other person’s perspective without interrupting. Use “I” statements to express how you feel without blaming. Work together to find a solution that considers everyone’s needs.


Fail #10 Failure To Adapt Communication Styles

People communicate in various ways. Some prefer direct communication, while others prefer more context or details. Understanding these differences helps us adapt how we communicate.

Strategies For Adapting Communication To Different Audiences

Pay attention to how others communicate; are they more formal or casual? Listen carefully and adjust your communication style accordingly. Be flexible! Use language and tone that resonate with the person or group you’re talking to.

Maximize Training, Minimize Costs With Coggno Prime


How To Develop Communication Skills

Follow the below steps:

Continuous Learning And Practice

Keep practicing communication regularly. Engage in conversations, actively listen, and reflect on how you can improve.


Recommended Resources Or Courses For Further Improvement

Consider resources like books on effective communication, online courses on active listening or conflict resolution, or workshops on cultural sensitivity. Coggno offer courses on communication to avoid communication fails.


A close up of a Coggno Extensive Library of over 10000 courses image


Closing Thought

Take action today! Implement the strategies we discussed. Take communication courses from Coggno and avoid communication fails. Small changes can make a big difference in how you connect with others.



Speak to one of our experts about Coggno Prime

Whether your goal is to buy industry specific training or get an integrated LMS, we have your back.

Also, learn how we helped organizations save $150,000 on their training budget last quarter. Fill out the form below and one of our experts will get in touch with you.

Learning Made Simple

online training courses Blog
Employee training

Boost Your Workforce's Skill

Fresh and relevant courses to elevate your team’s skills and competencies

Schedule Demo