When I explain fair housing to teams, I start with a simple scene: a person standing outside a rental office, keys jingling in their pocket, hopeful like someone holding a
A few years ago, a friend of mine moved into a small California apartment with sun-faded blinds and a fridge that hummed like a tired old engine. Two weeks later,
A few years ago, I sat at a kitchen table with a landlord who was proud of how “simple” their rental process was. No written criteria. No checklist. Just a
A few years ago, a friend of mine toured an apartment that looked perfect on paper: clean hallway, bright windows, quiet street. The manager was friendly right up until my
I still remember the first time I watched someone “quietly” get pushed out of a housing opportunity. It wasn’t loud. No one used a slur. No one slammed a door.
A few years ago, a facilities supervisor called me after a small breakroom fire. The microwave had arced, the cabinet above it started to smolder, and the smoke alarm did
The first time I failed an extinguisher during a routine walk-through, it wasn’t because it was empty. It was because I couldn’t reach it. A rolling rack of boxes had
The New Standard for Compliance Training In today’s regulatory environment, a one-time compliance audit is no longer sufficient. Organizations require a system that provides ongoing, real-time compliance tracking—ensuring they are
A facilities lead and I were walking a back hallway that “never gets used.” He stopped at a recessed cabinet, pulled the handle, and the extinguisher door barely opened because
The first time I truly noticed a fire extinguisher was not during a drill. It was after a tenant called me down to a shared break room because “something smells
