Duration 30 minutes

Audience Employees

Description

This course will guide you through the key strategies to provide outstanding customer service that can give your company a competitive edge.

What you'll learn

Effective Communication Skills

Building Lasting Customer Relationships

Handling Complaints and Difficult Situations

Leveraging Technology for Enhanced Customer Service

Creating a Customer-Centric Culture

Measuring Customer Service Success

Languages

English

Skills you'll gain

customer service communication technology satisfaction elearning

Details to know

Certificate

Bookmark

Price per license

£15.00

No. of licenses

Total

£15.00

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Excelling in Customer Service Course

Overview

Included Modules

Description

What you'll learn

Languages

Skills you'll gain

Details to know