Description
Has a customer, colleague, or boss said something rude to you? What's your gut reaction? To snap back? To cry? To fill with rage and yell obscenities until you feel better? Obviously at work, or even in our personal lives, we can't let that happen. Speaking before you think can damage your relationships, your career, and your self-confidence. This can happen not only in-person, but over the phone, email, or text. In this program, we'll help you calm your inner monster by changing some habits. We'll discuss how to gently approach these situations. We'll also go over changing your think track so your talk track will follow.
HSI - Health & Safety Institute
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
