Description
Even today, a phone call is still an excellent tool for communication. Being able to hear a person’s voice enables the conveyance of emotion and intonation. It’s important to keep your phone skills fresh so you can take full advantage when a phone call is in order. Make sure you’re ready to listen and communicate effectively, so you don’t have to follow up on all your calls with clarification.
Objectives:
- Prepare before your calls to prevent distractions and hindrances.
- Communicate clearly and use the opportunity to connect with your caller or receiver.
- Perfect the timing and structure of your calls for everyone's benefit.
Course Features: Audio Narration;Video;Job Aids and Reference Materials
Duration: 5 minutes
What you'll learn
Prepare before your calls to prevent distractions and hindrances.
Communicate clearly and use the opportunity to connect with your caller or receiver.
Perfect the timing and structure of your calls for everyone's benefit.
System Requirements
Chrome; Microsoft Edge; Firefox; Internet Explorer 9; Internet Explorer 10; Internet Explorer 11; Safari
Mindscaling
Mindscaling works with best-selling business authors and speakers to capture, translate, and convert their ideas into actionable learning experiences. Mindscaling believes that, by leveraging thought leadership, everyone can scale their mind for greater impact—driving engagement and creating positive change.
To create stronger, smarter, more innovative and engaged teams, your learning needs to be specific and relevant to your work, your people, and your company culture. Mindscaling's deep expertise is designing the architecture of the courses. Always short, punchy, and engaging, Mindscaling micrcolearning courses are designed to fit perfectly into your training programs to scale impact across the organization.
The Mindscaling online learning promise:
· High-quality learning design
· Built using the latest technologies
· Digital experiences that are mobile ready and platform friendly
