Description
In today's fiercely competitive business landscape, retaining existing customers is just as important as acquiring new ones. In this program, we'll talk about the knowledge and strategies you need to excel in customer retention and secure long-term sales success. We'll discuss building strong customer relationships with communication and personalization. We'll go over strategies like using customer loyalty programs and providing superior customer service. We'll also cover how to measure customer retention using KPIs and other metrics.
What you'll learn
Discuss building strong customer relationships with communication and personalization.
Go over strategies like using customer loyalty programs and providing superior customer service.
Cover how to measure customer retention using KPIs and other metrics.
Languages
German, English, Spanish, French, Portuguese, Thai, Chinese
HSI - Health & Safety Institute
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
