Duration 28 minutes

Audience Employees

Description

Emotional intelligence (EI) is the ability to better understand the emotions of ourselves and those around us so we can be more productive. A high degree of emotional intelligence will help us reduce stress, prevent conflict, develop better work relationships, and improve interpersonal skills and social skills. It will help to develop emotionally intelligent leaders and a more empathetic workforce.

What you'll learn

Emotional Intelligence: What Is Emotional Intelligence?

Emotional Intelligence: Developing Self-Awareness

Emotional Intelligence: Developing Self-Regulation

Emotional Intelligence: Developing Self-Motivation

Emotional Intelligence: Developing Empathy

Emotional Intelligence: Developing Effective Relationships

Sysem Requirements

• Windows 7 and newer
• Mac OS 10 and newer
Supported Browsers:
The current and previous major releases of the following browsers
• Safari v11 and higher
• Firefox v65 or higher
• Chrome v70 and higher
• Microsoft Edge v42 and higher
• Internet Explorer v11 and higher (Windows only- may exhibit visual differences from other
browsers)
Computer Speed and Processor:
• Use a computer 5 years old or newer when possible.
• 1GBofRAM
• 2GHz processor

Languages

English

Skills you'll gain

business skill business emotional intelligence Emotional Intelligence HSI-ej4

Details to know

Certificate

Bookmark

Emotional Intelligence

Emotional Intelligence: What Is Emotional Intelligence? Having a solid understanding of emotions, be it our own emotions or the emotions of others, helps us to be better people, particularly in the workplace. When we develop and use our emotional intelligence, it helps us reduce stress, prevent conflict, and develop better work relationships, resulting in higher quality work and productivity. In this course, we'll talk about the five competencies that make up emotional intelligence, and we'll define the term EIQ, or emotional intelligence quotient.

Emotional Intelligence: Developing Self-Awareness How well do you know yourself? We've defined self-awareness as the ability to accurately sense and identify your own feelings. It's the foundation that supports all the other emotional intelligence competencies. Here, we'll discuss how to develop your self-awareness. We'll also introduce the self-awareness triangle, which helps you identify how you see yourself, how comfortable you are with being who you are, and what motivates you. We'll also talk about the importance of measuring your self-awareness.

Emotional Intelligence: Developing Self-Regulation Your emotions will always be there, and the challenge is learning to manage the way you respond to them. That's what self-regulation is; it's managing your responses to emotions by understanding them and using that understanding to direct your behavior. It helps you act intentionally, rather than reactively. In this course, we'll talk about how to develop this skill of self-regulation and why it's important.

Emotional Intelligence: Developing Self-Motivation Even when you're familiar with your emotions, being productive and positive can be a real challenge. That's why we use self-motivation as a tool to get ourselves on the right track. Within emotional intelligence, self-motivation is how we find purpose and direct the power of our emotions toward a specific task or goal. In this course, we'll talk about the two types of motivators, go over how to strengthen your self-motivation, and discuss the search for things that inspire you.

Emotional Intelligence: Developing Empathy The first three competencies of emotional intelligence have been focused on you and your emotions. Now it's time to shift gears and look at how we deal with the emotions of others. We call it empathy, and it has a lot to do with social awareness. In this course, we'll define empathy and discuss how to identify the emotions of others. We'll also go over some helpful tips on developing empathy, which is an essential tool in demonstrating high emotional intelligence.

Emotional Intelligence: Developing Effective Relationships Mastering the abilities of the first four competencies paves the way for attaining greater relationship skills. Effective relationships are about successfully interacting with people, managing your emotions, and helping others manage their emotions. In this course, we'll talk about the importance of effective relationships and how to develop the relationships you already have. We'll go over dealing with peoples' differences, analyzing your current relationships, and understanding what you can do to make those relationships stronger.

Price per license

$20.00

No. of licenses

Total

$20.00

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Emotional Intelligence