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This course provides an overview of why customers complain and the necessary that can be taken to address and resolve their concerns. At the end of this training module, you will have the opportunity to take a short question test that has been designed to ensure that you understand the necessary steps that should be taken to ensure a positive outcome when managing customer complaints.
This course provides an overview of why customers complain and the necessary that can be taken to address and resolve their concerns.
What is a Complaint?
Learn the value of Purchase Criteria.
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This course provides an overview of why customers complain and the necessary that can be taken to address and resolve their concerns.
Objective:
This course provides an overview of why customers complain and the necessary that can be taken to address and resolve their concerns.