Created by Mindscaling
Category Management/Leadership > Soft Skills
To be a good manager requires many skills, and the most often-cited characteristic of great managers is listening. Many people have trouble listening because it requires turning down the "noise" in one's own head while paying attention to others. This course reviews the steps of active listening and how to focus your attention away from yourself and towards others. You will learn what to say and do when it's your turn to speak. This course also provides a resource to self-assess your listening skills.
Objectives:
Course Features: Audio Narration, Video, Job Aids and Reference Materials
Review the steps of active listening
Practice ways to focus your attention towards others
Learn what to say and do when it's your turn to speak
Supported Browsers: Chrome; Microsoft Edge; Firefox; Internet Explorer 9; Internet Explorer 10; Internet Explorer 11; Safari
Mobile Ready: Yes
English
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To be a good manager requires many skills, and the most often-cited characteristic of great managers is listening. Many people have trouble listening because it requires turning down the "noise" in one's own head while paying attention to others. This course reviews the steps of active listening and how to focus your attention away from yourself and towards others. You will learn what to say and do when it's your turn to speak. This course also provides a resource to self-assess your listening skills.
Objectives:
Course Features: Audio Narration, Video, Job Aids and Reference Materials