Description
Walking into a bank can be an intimidating experience. Many people don't enter physical bank locations anymore, so they may be unsure of where to go or who to see. As a bank employee, it's your job to make these customers feel welcome and comfortable. In this course, we'll talk about how to be a helpful, informative, and friendly bank professional. We'll discuss how to best interact with customers, whether they're new to your institution or have had an unsatisfactory experience. We'll go over greeting people, dress codes and appearance, offering assistance, referring customers to someone else, and handling customer complaints.
HSI - Health & Safety Institute
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
