Duration 28 minutes

Audience Employees

Description

Communication, problem-solving, and time management are all examples of soft skills that many people need help with. Give your team access to a full library of soft skills training videos that includes communication, supervision, selling skills, leadership, productivity, and much more.

What you'll learn

Improve interactions among your team with courses on collaboration, conflict management, emotional intelligence, and more

System Requirements

• Windows 7 and newer
• Mac OS 10 and newer
Supported Browsers:
The current and previous major releases of the following browsers
• Safari v11 and higher
• Firefox v65 or higher
• Chrome v70 and higher
• Microsoft Edge v42 and higher
• Internet Explorer v11 and higher (Windows only- may exhibit visual differences from other
browsers)
Computer Speed and Processor:
• Use a computer 5 years old or newer when possible.
• 1GBofRAM
• 2GHz processor

Languages

English

Skills you'll gain

business skills business problem solving HSI-ej4

Details to know

Certificate

Bookmark

Problem Solving

Problem Solving: 01. Defining the Problem

In this course, you'll start your problem-solving journey by learning to diagnose issues effectively, gather and analyze data, and understand the root causes of challenges. Whether you're a leader guiding a team or tackling problems independently, this course equips you with the skills to approach problems with clarity and purpose. By the end, you'll be prepared to implement thoughtful, data-driven solutions that address the core of any issue.

Problem Solving: 02. Finding the Root Cause

Enhance your problem-solving skills by mastering the art of finding the root cause of issues. This course delves into the second step of the problem-solving process, teaching you how to uncover the under-lying factors contributing to challenges. You'll learn to use effective tools and strategies, such as the "5 Whys" and cause-and-effect diagrams, to identify root causes. By the end of this course, you'll be equipped to address problems at their source, leading to more sustainable and impactful solutions.

Problem Solving: 03. Generating Solutions

Generating effective solutions is an essential element of problem solving. This course guides you through the crucial step of brainstorming and evaluating potential solutions to address identified problems. You'll learn to use creative techniques and tools, such as questioning and the SCAMPER method, to explore a wide range of possibilities. By the end of this course, you'll be equipped to generate innovative, targeted solutions that align with your organization's goals and drive impactful results.

Problem Solving: 04. Evaluating Solutions

Develop your problem-solving skills by learning how to evaluate and select the best solutions. This course guides you through the critical step of assessing potential solutions to address identified problems. You'll learn to use effective tools and strategies, such as SWOT analysis and affinity diagramming, to make informed decisions. By the end of this course, you'll be equipped to choose the most viable solutions that align with your organization's goals and resources.

Problem Solving: 05. Implementing the Solution

This course guides you through the crucial steps of action planning and execution to address problems you’ve identified. You'll learn to create detailed action plans, allocate resources, and communicate effectively to ensure successful implementation. By the end of this course, you'll be equipped to turn your solutions into reality, driving impactful results for your organization.

Problem Solving: 06. Monitoring the Solution

Develop your problem-solving skills by learning how to effectively monitor solutions. This course guides you through the crucial step of tracking and evaluating the success of implemented solutions. You'll learn to use various tools and techniques to ensure that your solutions are effective and sustainable. By the end of this course, you'll be equipped to continuously improve processes and prevent recurring issues, driving long-term success for your organization.

Problem Solving: 07. Monitor the Resolution This is our final step in problem solving. By now you have assessed the problem, you've chosen your best solution and you have implemented that idea. The last thing you need to do is monitor the resolution.

Price per license

$20.00

No. of licenses

Total

$20.00

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Problem Solving

Overview

Included Modules

About Author

Description

What you'll learn

System Requirements

Languages

Skills you'll gain

Details to know

Problem Solving

HSI - Health & Safety Institute

Courses Handpicked for you

Problem Solving

Overview

Included Modules

About Author

Description

What you'll learn

System Requirements

Languages

Skills you'll gain

Details to know

Problem Solving

HSI - Health & Safety Institute

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