Problem Solving
Last Updated 05/2025
English
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Self-Paced
Finish in
28 mins!
Finish in
28 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
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Access
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Access
What you'll learn
Improve interactions among your team with courses on collaboration, conflict management, emotional intelligence, and more
Skills covered in this course
Description
Communication, problem-solving, and time management are all examples of soft skills that many people need help with. Give your team access to a full library of soft skills training videos that includes communication, supervision, selling skills, leadership, productivity, and much more.
System Requirements
• Windows 7 and newer
• Mac OS 10 and newer
Supported Browsers:
The current and previous major releases of the following browsers
• Safari v11 and higher
• Firefox v65 or higher
• Chrome v70 and higher
• Microsoft Edge v42 and higher
• Internet Explorer v11 and higher (Windows only- may exhibit visual differences from other
browsers)
Computer Speed and Processor:
• Use a computer 5 years old or newer when possible.
• 1GBofRAM
• 2GHz processor
Author
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
Problem Solving
Problem Solving: 01. Defining the Problem
In this course, you'll start your problem-solving journey by learning to diagnose issues effectively, gather and analyze data, and understand the root causes of challenges. Whether you're a leader guiding a team or tackling problems independently, this course equips you with the skills to approach problems with clarity and purpose. By the end, you'll be prepared to implement thoughtful, data-driven solutions that address the core of any issue.
Problem Solving: 02. Finding the Root Cause
Enhance your problem-solving skills by mastering the art of finding the root cause of issues. This course delves into the second step of the problem-solving process, teaching you how to uncover the under-lying factors contributing to challenges. You'll learn to use effective tools and strategies, such as the "5 Whys" and cause-and-effect diagrams, to identify root causes. By the end of this course, you'll be equipped to address problems at their source, leading to more sustainable and impactful solutions.
Problem Solving: 03. Generating Solutions
Generating effective solutions is an essential element of problem solving. This course guides you through the crucial step of brainstorming and evaluating potential solutions to address identified problems. You'll learn to use creative techniques and tools, such as questioning and the SCAMPER method, to explore a wide range of possibilities. By the end of this course, you'll be equipped to generate innovative, targeted solutions that align with your organization's goals and drive impactful results.
Problem Solving: 04. Evaluating Solutions
Develop your problem-solving skills by learning how to evaluate and select the best solutions. This course guides you through the critical step of assessing potential solutions to address identified problems. You'll learn to use effective tools and strategies, such as SWOT analysis and affinity diagramming, to make informed decisions. By the end of this course, you'll be equipped to choose the most viable solutions that align with your organization's goals and resources.
Problem Solving: 05. Implementing the Solution
This course guides you through the crucial steps of action planning and execution to address problems you’ve identified. You'll learn to create detailed action plans, allocate resources, and communicate effectively to ensure successful implementation. By the end of this course, you'll be equipped to turn your solutions into reality, driving impactful results for your organization.
Problem Solving: 06. Monitoring the Solution
Develop your problem-solving skills by learning how to effectively monitor solutions. This course guides you through the crucial step of tracking and evaluating the success of implemented solutions. You'll learn to use various tools and techniques to ensure that your solutions are effective and sustainable. By the end of this course, you'll be equipped to continuously improve processes and prevent recurring issues, driving long-term success for your organization.
Problem Solving: 07. Monitor the Resolution
This is our final step in problem solving. By now you have assessed the problem, you've chosen your best solution and you have implemented that idea. The last thing you need to do is monitor the resolution.
Frequently Asked Questions
This course is designed for employees who need to complete Problem Solving training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 28 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
