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Handling Difficult Customers Course

Prime 5.0
$9.50

Created by   LearningPlanet Limited

Category   Marketing/Sales   >   Other

Duration 8 minutes
Audience Employees

Description

Difficult Customer Techniques - This 10 minute video outlines ways you can deal with difficult customers and how you can calm them down. You will learn a few techniques on dealing with difficult customers. There is a workbook for this video.

Languages

English

Details to know

Certificate

Handling Difficult Customers Course

Handling Difficult Customers
Handling Difficult Customers

Attachments:

Handling Difficult Customers Workbook  (870 KB)
Handling Difficult Customers Workbook  (370 KB)

LearningPlanet Limited

LearningPlanet helps build the confidence and skills of your staff members as it provides on-going training refresher skills and knowledge available anytime, anywhere.

In today’s busy environment people want knowledge when they need it rather than waiting for a set training course date.

Staff members often need to know how to do something straight away. They have an angry customer, conflict situation or need a refresher on a key skill instantly. LearningPlanet® allows them to do that.

Our courses are designed to be short sharp and to the point removing all the usual waffle and padding other courses offer.  You will receive a workbook to personalise the learning to your individual business environment and have a record of learning that you can refer back to.  Upon completion of each course you will also receive a LearningPLanet certificate of completion.

Price per license
$9.50
No. of licenses
Total
$9.50
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