Description
In this training, you will learn why quality management is a valuable concept for your company as well for you as an employee. How do you contribute to the system of quality management.
How do you experience quality as a customer and what can you transfer to the expectations of customers?
It discribes as well the core concepts of quality management such as risk-based thinking, the PDCA cycle and the process approach. Some video clips facilitate vivid learning.
Table of Contents
Customer Requirements
7 Principles of Quality Management
Process-oriented Approach
Weighing of Risks and Opportunities
What you'll learn
You know what impact your work has on quality.
You know the basic concepts of quality management.
You can familiarize yourself with the standard at any time and from anywhere.
TÜV SÜD Akademie
TÜV SÜD Akademie provides internationally recognized Compliance Training in Workplace Safety, Quality Management, and Technical Standards. Their catalog includes OSHA Compliance, ISO Standards, and HR Compliance courses built on TÜV SÜD’s expertise as a global certification leader. Training is practical, standards-based, and trusted across industries worldwide. Companies rely on TUV SUD Akademie to maintain safety, quality, and regulatory compliance. Their courses ensure organizations meet both legal and industry requirements.a
How do you experience quality as a customer and what can you transfer to the expectations of customers?
It discribes as well the core concepts of quality management such as risk-based thinking, the PDCA cycle and the process approach. Some video clips facilitate vivid learning.