Call Center Training Essentials
English
30-Day Money Back Guarantee
Full Lifetime Access
Self-Paced
Finish in
60 mins!
Finish in
60 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
Description
First call impressions are the new first impressions, and you know what they say about those!
The call center training essentials course, takes all its participants on a journey of professionally refining their phone skills.
This training ultimately helps to up employee confidence in regards to handling clients, improving sales, and building even better relationships with both would be and existing customers.
The course also helps to:
- Lower costs, by improving employee productivity and performance.
- By employing evaluating metrics and coaching, this course ensures that participants are able to reach their full potential, and keep their skill set at an optimum level.
Excellent communication is the key to business success
Author
Stone River Elearning specializes in Professional Development and Business Skills training, with a strong emphasis on IT & Software Development. Their catalog spans programming, data science, IT certifications, and design, while also covering leadership and communication. Courses are structured for learners at all levels, from beginner to advanced professionals. The training helps individuals gain high-demand skills to advance careers and supports corporate learning initiatives. Stone River is trusted worldwide for its practical and accessible digital learning solutions.
Call Center Training Essentials
First call impressions are the new first impressions, and you know what they say about those!
The call center training essentials course, takes all its participants on a journey of professionally refining their phone skills.
This training ultimately helps to up employee confidence in regards to handling clients, improving sales, and building even better relationships with both would be and existing customers.
The course also helps to:
Excellent communication is the key to business success