Conflict Management
Last Updated 05/2025
English
Export to your LMS
Full Lifetime Access
Finish in
15 min! Run Time
15 min! Run Time
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Help you identify a conflict management expert you can learn from
Help you know how to approach the expert and ask for help
Identify someone who is good at conflict management who you can learn from
Skills covered in this course
Description
There are a lot of nuances to managing conflict, subtleties that should be considered when handling various situations. While books and training can give you basic conflict management techniques, an expert can talk about personal experience, share examples, and give you feedback after handling events. This personal approach can help you develop stronger, more versatile skills you can use in a variety of situations. This course will help you identify a conflict management expert you can learn from, and help you know how to approach the expert and ask for help. By completing this course, you will identify someone who is good at conflict management who you can learn from.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
Conflict Management
Conflict Management: 01. The Realities of Conflict Management
Managing conflict is a key part of working in a collaborative, engaging environment. This course covers the realities of conflict management, helping you turn conflict into a productive rather than destructive force. By understanding and addressing conflict effectively, you'll be able to foster a more positive and cooperative workplace.
Conflict Management: 02. Maintaining Self-Control
Maintaining self-control during conflicts is crucial for effective conflict management. This course teaches you how to stay calm and objective, even in heated situations. By mastering self-control, you'll be able to handle conflicts more rationally and productively, leading to better outcomes for everyone involved.
Conflict Management: 03. The EASY Conflict Management Process
Managing conflict effectively involves helping others calm down and work towards a solution. This course introduces the EASY conflict management process: empathize, ask, solve, and confirm with a "yes." By following these steps, you'll be able to handle conflicts more smoothly and achieve positive outcomes.
Frequently Asked Questions
This course is designed for employees who need to complete Conflict Management training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 15 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
