Online Courses Professional Development Business Skills Helping Customers Decrease Expenses

Helping Customers Decrease Expenses

Created by: HSI - Health & Safety Institute Top Author
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What you'll learn

Explore that as part of learning how to provide excellent customer service.
Cover understanding customer expenses and then discuss potential ways to reduce their costs of goods, address their labor costs, and manage their occupancy costs.

Description

One of the best ways to partner with your customers is to help them decrease their expenses. Do your customers see you as a tool to help them lower their costs? How do you get them to see you that way and not as just another salesperson? In this course, we'll explore that as part of learning how to provide excellent customer service. We'll cover understanding customer expenses and then discuss potential ways to reduce their costs of goods, address their labor costs, and manage their occupancy costs.

Author

HSI - Health & Safety Institute

2054 Courses

Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.

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