Description
Before we can solve a problem, we first need to determine its actual root cause. Frequently, we tend to focus on the most obvious cause and then wonder why the problem persists. The “5 Whys” QM method counters this phenomenon by guiding us to the crux of the problem.
Learn the results-oriented “5-Whys” technique and quickly and reliably identify the root cause of a problem.
The e-learning course "5 Whys" lets you learn this asking technique whenever and wherever convenient. Check your knowledge by completing the quiz offered at the end of the e-learning course.
Table of Contents
Introduction to the “5 Whys method”
Use of the method for a case study
Information on the pitfalls involved in using this method
Final quiz
What you'll learn
Learn this targeted QM method of identifying the causes of errors, independent of time and location, with the help of the e-learning "5-Why". At the end of the learning unit, you can test your knowledge with a quiz.
TÜV SÜD Akademie
TÜV SÜD Akademie provides internationally recognized Compliance Training in Workplace Safety, Quality Management, and Technical Standards. Their catalog includes OSHA Compliance, ISO Standards, and HR Compliance courses built on TÜV SÜD’s expertise as a global certification leader. Training is practical, standards-based, and trusted across industries worldwide. Companies rely on TUV SUD Akademie to maintain safety, quality, and regulatory compliance. Their courses ensure organizations meet both legal and industry requirements.a
Learn the results-oriented “5-Whys” technique and quickly and reliably identify the root cause of a problem.
The e-learning course "5 Whys" lets you learn this asking technique whenever and wherever convenient. Check your knowledge by completing the quiz offered at the end of the e-learning course.