Description
A strong ethical culture requires that all staff are comfortable with raising concerns and managers are skilled with effectively receiving and responding to these concerns. This course covers the importance of a “speak up” workplace culture where everyone is committed and encouraged to raise concerns about questionable conduct. It also addresses how learners can effectively speak up to increase the chances for a concern to be understood. This manager version further addresses a manager’s duty to “listen up”—involving careful listening to employees’ concerns and taking action, as warranted, to address the concerns and reinforce management’s commitment to a “speak up” culture. Finally, it addresses a manager’s important responsibilities to support a non-retaliatory workplace for employees who raise or help to resolve concerns.
What you'll learn
Indicate a manager’s role in creating a “speak up” culture and non-retaliatory/bullying environment for those employees who raise concerns
Describe how to listen to an employee’s concern and demonstrate appreciation for their raising it
Identify how to follow up on the concern and keep the employee informed according to the organization’s policy
Select examples how leadership can promote a “speak up” culture
Syntrio
For over 20 years, over 6000 organizations have relied on Syntrio’s knowledge, experience, and support to deliver and manage their business and compliance training with complete eLearning solutions and in-depth expertise in online learning design, standards, and technology.
Syntrio’s courses offer the newest training content and design and can help you build a better workplace and strong organizational culture, by addressing important HR and workplace compliance concerns.
