Description
As a salesperson, it's easy to get carried away talking about your benefits, pushing details, and offering discounts, especially when you're nervous or excited about the sale! Sometimes we just keep rambling, but that prevents the customer from responding to the sale! So, saying less and being quiet at the right time can be the difference between making the sale and walking away with nothing. In this program, we'll talk about the importance of allowing the customer to do the talking. We'll cover the steps of the sale and how to use silence to your advantage. We'll also go over different personality types of customers and why saying less is often the best approach.
What you'll learn
In this program, we'll talk about the importance of allowing the customer to do the talking. We'll cover the steps of the sale and how to use silence to your advantage. We'll also go over different personality types of customers and why saying less is often the best approach.
HSI - Health & Safety Institute
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
