Description
If you've purchased a product or service recently, there's a good chance you read customer reviews before doing so This is one of the most common forms of customer feedback today and it's one of the reasons experts refer to today's digital world as the "feedback economy." Customer feedback does, indeed, make the economic world go round. In this course, we're going to go over the basics - including the types of feedback, common ways of quantifying feedback, and why it's so important. In the rest of this series, you can explore a variety of ways to GET customer feedback.
What you'll learn
In this course, we're going to go over the basics - including the types of feedback, common ways of quantifying feedback, and why it's so important. In the rest of this series, you can explore a variety of ways to GET customer feedback.
Languages
German, English, Spanish, French, Portuguese, Thai, Chinese
HSI - Health & Safety Institute
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
