Conflict Resolution: Keeping the Peace at Work Course

Conflict in the workplace can have a big impact on staff morale. It can lead to feelings of anxiety and affect our mental health. 

It can also have a negative impact on our productivity. When we’re worried or angry, we’re less likely to do our job to the best of our ability. 

In this course we will look at common sources of workplace conflict and how to recognise them. 

We will explore the techniques you can use to deal rationally and calmly with conflict and de-escalate issues effectively. 

Finally, we will teach you how to maintain a peaceful workplace environment and avoid further conflict.