Conflict Management Course
Last Updated 05/2025
English
Export to your LMS
Full Lifetime Access
Self-Paced
Finish in
35 mins!
Finish in
35 mins!
Made for for
Employees
and
Supervisors
Employees
and
Supervisors
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Understand conflict types and causes, develop communication and mediation skills, and create effective solutions for lasting conflict resolution in personal and professional settings.
Skills covered in this course
conflict resolution
Conflict Management
effective communication
Active Listening
body language
mediation skills
Problem-solving
negotiation techniques
teamwork
Emotional Intelligence
workplace conflict
Interpersonal Skills
collaboration
dispute resolution
Leadership Skills
conflict de-escalation
conflict strategies
third-party mediation
conflict prevention
relationship building
Description
This comprehensive Conflict Management course equips you with vital skills to navigate and resolve conflicts in personal, professional, and societal contexts. You’ll explore the nature and sources of conflict, understand psychological and emotional triggers, and learn creative problem-solving techniques. The course covers effective communication strategies, including active listening and body language awareness, to foster empathy and mutual understanding. You’ll gain practical tools for identifying common goals, creating neutral spaces for dialogue, and leveraging third-party mediation when needed. Through brainstorming and action planning, you’ll develop sustainable solutions that promote collaboration and healthier relationships. By course end, you’ll be confident in managing conflicts constructively, enhancing both personal interactions and workplace dynamics.
Author
AllTalk Global is an award-winning learning solutions provider dedicated to creating practical, engaging, and globally relevant training content. Our courses cover cutting-edge topics including AI, cybersecurity, financial crime, workplace skills, and sustainability, designed to empower learners with real-world knowledge.
Founded by Richard Andersone, BCA, a #1 best-selling finance and technology author with professional experience at Lloyds Banking Group and NatWest Group, AllTalk Global teaches over 10'000 students worldwide and combines industry expertise with innovative learning approaches. Recognised with the prestigious British Citizens Award at Westminster Palace, we pride ourselves on delivering high-quality, impactful education that meets the evolving needs of businesses and professionals worldwide.
Conflict Management Course
Conflict Management
This comprehensive Conflict Management course equips you with vital skills to navigate and resolve conflicts in personal, professional, and societal contexts. You’ll explore the nature and sources of conflict, understand psychological and emotional triggers, and learn creative problem-solving techniques. The course covers effective communication strategies, including active listening and body language awareness, to foster empathy and mutual understanding. You’ll gain practical tools for identifying common goals, creating neutral spaces for dialogue, and leveraging third-party mediation when needed. Through brainstorming and action planning, you’ll develop sustainable solutions that promote collaboration and healthier relationships. By course end, you’ll be confident in managing conflicts constructively, enhancing both personal interactions and workplace dynamics.
Frequently Asked Questions
This course is designed for employees and supervisors who need to complete Conflict Management Course training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 35 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
