Conflict Resolution: Keeping the Peace at Work
Last Updated 09/2025
English
Export to your LMS
Full Lifetime Access
Self-Paced
Finish in
6 mins!
Finish in
6 mins!
Made for for
Employees
and
Supervisors
Employees
and
Supervisors
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Identifying sources of conflict in the workplace
Techniques for mediating disputes and facilitating discussions
Strategies for maintaining peace and preventing future conflicts.
Skills covered in this course
Description
Conflict in the workplace can have a big impact on staff morale. It can lead to feelings of anxiety and affect our mental health.
It can also have a negative impact on our productivity. When we’re worried or angry, we’re less likely to do our job to the best of our ability.
In this course we will look at common sources of workplace conflict and how to recognise them.
We will explore the techniques you can use to deal rationally and calmly with conflict and de-escalate issues effectively.
Finally, we will teach you how to maintain a peaceful workplace environment and avoid further conflict.
It can also have a negative impact on our productivity. When we’re worried or angry, we’re less likely to do our job to the best of our ability.
In this course we will look at common sources of workplace conflict and how to recognise them.
We will explore the techniques you can use to deal rationally and calmly with conflict and de-escalate issues effectively.
Finally, we will teach you how to maintain a peaceful workplace environment and avoid further conflict.
Author
At Real Projects, we create award-winning eLearning designed to inspire, engage, and empower modern workforces. Our expertly crafted courses cover a wide range of topics, from cybersecurity and leadership to AI and workplace skills—all built to integrate seamlessly with any LMS or LXP. With a focus on innovation and continuous improvement, we deliver learning experiences that drive real performance and growth. Now available on Coggno, our ready-to-go eLearning library makes it easy for organizations to access high-quality, flexible, and impactful training for teams across every industry.
Conflict Resolution: Keeping the Peace at Work
Frequently Asked Questions
This course is designed for employees and supervisors who need to complete Conflict Resolution: Keeping the Peace at Work training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 6 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
It can also have a negative impact on our productivity. When we’re worried or angry, we’re less likely to do our job to the best of our ability.
In this course we will look at common sources of workplace conflict and how to recognise them.
We will explore the techniques you can use to deal rationally and calmly with conflict and de-escalate issues effectively.
Finally, we will teach you how to maintain a peaceful workplace environment and avoid further conflict.