Conflict Resolution: Keeping the Peace at Work
English
30-Day Money Back Guarantee
Full Lifetime Access
Self-Paced
Finish in
6 mins!
Finish in
6 mins!
Made for for
Employees
and
Supervisors
Employees
and
Supervisors
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Identifying sources of conflict in the workplace
Techniques for mediating disputes and facilitating discussions
Strategies for maintaining peace and preventing future conflicts.
Skills covered in this course
Description
Conflict in the workplace can have a big impact on staff morale. It can lead to feelings of anxiety and affect our mental health.
It can also have a negative impact on our productivity. When we’re worried or angry, we’re less likely to do our job to the best of our ability.
In this course we will look at common sources of workplace conflict and how to recognise them.
We will explore the techniques you can use to deal rationally and calmly with conflict and de-escalate issues effectively.
Finally, we will teach you how to maintain a peaceful workplace environment and avoid further conflict.
It can also have a negative impact on our productivity. When we’re worried or angry, we’re less likely to do our job to the best of our ability.
In this course we will look at common sources of workplace conflict and how to recognise them.
We will explore the techniques you can use to deal rationally and calmly with conflict and de-escalate issues effectively.
Finally, we will teach you how to maintain a peaceful workplace environment and avoid further conflict.
Author
At Real Projects, we create award-winning eLearning designed to inspire, engage, and empower modern workforces. Our expertly crafted courses cover a wide range of topics, from cybersecurity and leadership to AI and workplace skills—all built to integrate seamlessly with any LMS or LXP. With a focus on innovation and continuous improvement, we deliver learning experiences that drive real performance and growth. Now available on Coggno, our ready-to-go eLearning library makes it easy for organizations to access high-quality, flexible, and impactful training for teams across every industry.
Conflict Resolution: Keeping the Peace at Work
It can also have a negative impact on our productivity. When we’re worried or angry, we’re less likely to do our job to the best of our ability.
In this course we will look at common sources of workplace conflict and how to recognise them.
We will explore the techniques you can use to deal rationally and calmly with conflict and de-escalate issues effectively.
Finally, we will teach you how to maintain a peaceful workplace environment and avoid further conflict.