Conflict Resolution Dealing with Anger and Difficult People Course
English
30-Day Money Back Guarantee
Full Lifetime Access
Self-Paced
Finish in
40 mins!
Finish in
40 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Identifying Difficult People
The Impact of Anger on Conflict
Effective Communication Techniques
Active Listening Skills
Empathy and Understanding
Strategies for De-escalation
Skills covered in this course
Description
This course focuses on conflict resolution, specifically addressing the management of anger and handling challenging individuals.
Author
Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.
Conflict Resolution Dealing with Anger and Difficult People Course
Conflict Resolution Dealing with Anger and Difficult People
This course focuses on conflict resolution, specifically addressing the management of anger and handling challenging individuals.