Conflict Resolution Dealing with Anger and Difficult People Course

Prime 5.0
$20.25

Created by   Open eLMS

Category   Professional Development   >   Business Skills

Duration 40 minutes
Audience Employees

Description

This course focuses on conflict resolution, specifically addressing the management of anger and handling challenging individuals.

What you'll learn

Identifying Difficult People

The Impact of Anger on Conflict

Effective Communication Techniques

Active Listening Skills

Empathy and Understanding

Strategies for De-escalation

Languages

English

Details to know

Certificate
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Conflict Resolution Dealing with Anger and Difficult People Course

Conflict Resolution Dealing with Anger and Difficult People
Conflict Resolution Dealing with Anger and Difficult People
This course focuses on conflict resolution, specifically addressing the management of anger and handling challenging individuals.

Open eLMS

Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.
Price per license
$20.25
No. of licenses
Total
$20.25
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