Conflict Resolution Made Simple
English
30-Day Money Back Guarantee
Full Lifetime Access
Self-Paced
Finish in
14 mins!
Finish in
14 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
This course will teach you conflict resolution skills for employees in the workplace.
Skills covered in this course
Description
Conflict is a natural part of any workplace, arising from diverse perspectives, priorities, and personalities. While it can be challenging, conflict, when managed constructively, can lead to innovation, stronger collaboration, and a more harmonious work environment.
This Course Covers:
• The benefits of successfully addressing workplace conflict
• Ineffective strategies
• Acknowledge the conflict
• Focus on common goals
• Practice active listening
• Use “I” statements
• Seek mutual understanding
• Brainstorm solutions together
• Agree on a plan of action
• Follow up
• Neutral mediation
This Course Covers:
• The benefits of successfully addressing workplace conflict
• Ineffective strategies
• Acknowledge the conflict
• Focus on common goals
• Practice active listening
• Use “I” statements
• Seek mutual understanding
• Brainstorm solutions together
• Agree on a plan of action
• Follow up
• Neutral mediation
Author
For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world. Currently, over 2000 organizations use Trainingabc courses in their training.
Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.
Conflict Resolution Made Simple
Conflict Resolution Made Simple
