Conflict Resolution Made Simple
Last Updated 11/2024
English
Export to your LMS
Full Lifetime Access
Self-Paced
Finish in
14 mins!
Finish in
14 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
This course will teach you conflict resolution skills for employees in the workplace.
Skills covered in this course
Description
Conflict is a natural part of any workplace, arising from diverse perspectives, priorities, and personalities. While it can be challenging, conflict, when managed constructively, can lead to innovation, stronger collaboration, and a more harmonious work environment.
This Course Covers:
• The benefits of successfully addressing workplace conflict
• Ineffective strategies
• Acknowledge the conflict
• Focus on common goals
• Practice active listening
• Use “I” statements
• Seek mutual understanding
• Brainstorm solutions together
• Agree on a plan of action
• Follow up
• Neutral mediation
This Course Covers:
• The benefits of successfully addressing workplace conflict
• Ineffective strategies
• Acknowledge the conflict
• Focus on common goals
• Practice active listening
• Use “I” statements
• Seek mutual understanding
• Brainstorm solutions together
• Agree on a plan of action
• Follow up
• Neutral mediation
Author
For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world. Currently, over 2000 organizations use Trainingabc courses in their training.
Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.
Conflict Resolution Made Simple
Conflict Resolution Made Simple
Frequently Asked Questions
This course is designed for employees who need to complete Conflict Resolution Made Simple training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 14 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
