Listening Skills: 01. Active Listening

"There is only one rule for being a good talker: learn to listen." "Listening is the loudest form of kindness." There are a million quotes that speak to the importance of listening. At work, this skill is critical. It's the key to gaining wisdom. Who doesn't need more wisdom in the workplace? In this course, we'll talk about the process of active listening and go over what is required to successfully listen to and understand others. This includes showing empathy, reading nonverbal cues, taking notes, and more.

HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.

HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.