Description
One of the major challenges for business experts is the communicative complexity of dynamic groups. Trainers and presenters often encounter having to slow down frequent speakers, reset after disruptions, and keep composure in awkward situations. In this course, you will become familiar with these challenges and learn solutions that can help.
What you'll learn
Understanding the typical training phases and how they can be accomplished optimally
Dealing with challenging types of participants
Overcoming disruptions and conflicts in the group
Staying cool in difficult situations
Pinktum
Pinktum provides high-quality, video-based courses focused on Leadership, Communication Skills, and Digital Transformation. Their catalog covers Emotional Intelligence, Conflict Resolution, Team Collaboration, and Change Management, blending psychology and business expertise. Training is interactive and scenario-based, making complex topics easy to apply in practice. Pinktum emphasizes soft skills and workplace culture as critical drivers of professional success. Their content supports organizations in upskilling staff for the modern workplace.