Team Leadership: Build Effective Cross-Functional Teams For Customer-Centric Success Course
Last Updated 02/2025
English
Export to your LMS
Full Lifetime Access
Self-Paced
Finish in
48 mins!
Finish in
48 mins!
Made for for
Employees
and
Supervisors
Employees
and
Supervisors
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Understand why successful companies use cross-functional teams (CFTs).
Recognise how to organise effective CFTs.;Create organisational synergy for CFTs.
Implement the best requirement management systems.
Improve team communications and dynamics.
Use creative conflict management for successful CFTs.
Establish common goals for perpetually relevant and optimised CFTs.
Skills covered in this course
Description
Are you a project manager, working in a diverse environment? Are you an executive or a team leader, who's passionate about improving the functionality of the team? Are you an aspiring professional who would like to develop a brand based on strong teamwork? You've come to the right place!
Over these ten lectures, we will cover all the vital details of cross-functional teams (CFTs), from their efficiency, all the way to how to implement them successfully in your professional career. We'll also go deep into the importance of decision-making protocols, as well as methods for resolving conflicts and establishing accountability. Cross-functional teams are the way organisations are becoming more customer-centric. The information within organisations is often siloed, whereas CFTs can help create a more mutually knowledgeable culture in an organisation.
A departmentally divided structure of a business accomplishes much less than one with a team-based structure. However, many companies are struggling to make CFTs that benefit the company. This course drives you to strategise from the very foundations of your organisation's CFTs or potential CFTs. The course will show you how to build teams that benefit processes, employee development and customer concern. In-depth research, case studies, software solutions and proven professional practices will help you figure out what kinds of cross-functional teams your organisation can benefit from, as well as how to make them effective and organisationally robust. Enrol now!
Who Is The Course For?
- Project Managers tasked with managing CFTs
- Executives interested in learning more about the benefits of CFTs and how to implement them
- Any other professionals wanting to ensure optimal communication and organisation within CFTs
Over these ten lectures, we will cover all the vital details of cross-functional teams (CFTs), from their efficiency, all the way to how to implement them successfully in your professional career. We'll also go deep into the importance of decision-making protocols, as well as methods for resolving conflicts and establishing accountability. Cross-functional teams are the way organisations are becoming more customer-centric. The information within organisations is often siloed, whereas CFTs can help create a more mutually knowledgeable culture in an organisation.
A departmentally divided structure of a business accomplishes much less than one with a team-based structure. However, many companies are struggling to make CFTs that benefit the company. This course drives you to strategise from the very foundations of your organisation's CFTs or potential CFTs. The course will show you how to build teams that benefit processes, employee development and customer concern. In-depth research, case studies, software solutions and proven professional practices will help you figure out what kinds of cross-functional teams your organisation can benefit from, as well as how to make them effective and organisationally robust. Enrol now!
Who Is The Course For?
- Project Managers tasked with managing CFTs
- Executives interested in learning more about the benefits of CFTs and how to implement them
- Any other professionals wanting to ensure optimal communication and organisation within CFTs
System Requirements
Microsoft Internet Explorer or higher +is preferred, Microsoft Edge, Google Chrome latest, iPad iOS latest Tablet only, Mac OS . or . PC only Apple Safari or , Android Google Chrome latest. Course playback is not recommended for mobile phones. For optimal playback, it is also recommended that learners close all other browser windows when viewing a course.
Author
The Expert Academy delivers Professional Development and Leadership training that equips employees with real-world workplace skills. Their catalog includes courses on communication skills, productivity, business strategy, and workplace culture. Designed to inspire and engage, the training helps learners achieve personal growth and career advancement. The Expert Academy emphasizes practical knowledge that can be applied immediately in professional settings. Organizations leverage these courses to build stronger, more effective teams.
Team Leadership: Build Effective Cross-Functional Teams For Customer-Centric Success Course
Frequently Asked Questions
This course is designed for employees and supervisors who need to complete Team Leadership: Build Effective Cross-Functional Teams For Customer-Centric Success Course training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 48 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
Over these ten lectures, we will cover all the vital details of cross-functional teams (CFTs), from their efficiency, all the way to how to implement them successfully in your professional career. We'll also go deep into the importance of decision-making protocols, as well as methods for resolving conflicts and establishing accountability. Cross-functional teams are the way organisations are becoming more customer-centric. The information within organisations is often siloed, whereas CFTs can help create a more mutually knowledgeable culture in an organisation.
A departmentally divided structure of a business accomplishes much less than one with a team-based structure. However, many companies are struggling to make CFTs that benefit the company. This course drives you to strategise from the very foundations of your organisation's CFTs or potential CFTs. The course will show you how to build teams that benefit processes, employee development and customer concern. In-depth research, case studies, software solutions and proven professional practices will help you figure out what kinds of cross-functional teams your organisation can benefit from, as well as how to make them effective and organisationally robust. Enrol now!
Who Is The Course For?
- Project Managers tasked with managing CFTs
- Executives interested in learning more about the benefits of CFTs and how to implement them
- Any other professionals wanting to ensure optimal communication and organisation within CFTs