Strategic Sales—Building Relationships Course

Prime 5.0
$85.00

Created by   Pinktum

Category   Professional Development   >   Sales

Duration 60 minutes
Audience Employees and Supervisors

Description

Customer care plays a major role in strategic sales. Customers who do not feel like they are being looked after are very likely to turn to the competition or not make (further) purchases from your company. But what exactly is good customer care? Why does it make sense to understand the motives of customers and to consider them during customer care? Why does individual marketing make sense and what individual marketing measures are there? How can you implement them effectively? How can you successfully leverage cross-selling to build relationships? These issues will be addressed in detail during this e-training course.

What you'll learn

Knowing the importance of good customer care

Understanding and being able to serve the motives of customers

Knowing individual marketing measures and being able to use them effectively

Asking the right questions to find out more about the customers

Being able to successfully use cross-selling to shape relationships

Languages

English

Details to know

Certificate
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Strategic Sales—Building Relationships Course

Strategic Sales—Building Relationships
Strategic Sales—Building Relationships
Customer care plays a major role in strategic sales. Customers who do not feel like they are being looked after are very likely to turn to the competition or not make (further) purchases from your company. But what exactly is good customer care? Why does it make sense to understand the motives of customers and to consider them during customer care? Why does individual marketing make sense and what individual marketing measures are there? How can you implement them effectively? How can you successfully leverage cross-selling to build relationships? These issues will be addressed in detail during this e-training course.

Pinktum

Pinktum provides high-quality, video-based courses focused on Leadership, Communication Skills, and Digital Transformation. Their catalog covers Emotional Intelligence, Conflict Resolution, Team Collaboration, and Change Management, blending psychology and business expertise. Training is interactive and scenario-based, making complex topics easy to apply in practice. Pinktum emphasizes soft skills and workplace culture as critical drivers of professional success. Their content supports organizations in upskilling staff for the modern workplace.
Price per license
$85.00
No. of licenses
Total
$85.00
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