Courses from $19.99

|

Limited time sale ending soon

10 Principles of Customer Service Course

10 Principles of Customer Service Course

Prime 5.0

Created by   HSI - Health & Safety Institute

Category   General   >   General

Duration 40 minutes
Audience Employees

Description

This course takes you on a journey of discovering 10 principles that can help improve customer service. These principles will assist you to become a great agent of true customer service.

 

Table of Contents

How to navigate this course
Introduction
The customer experience
Customer service gets a "C"
Beauty and the beholder
You know it when you see it
10 Principles
My journey
Let's begin
Principle 1
Principle 2
Principle 3
Principle 4
Principle 5
Principle 6
Principle 7
Principle 8
Principle 9
Principle 10

What you'll learn

Improve customer service skills and awareness.

Help you deliver exceptional customer service.

Learn and apply the principles to every customer engagement.

Sysem Requirements

• Windows 7 and newer
• Mac OS 10 and newer

Supported Browsers:
The current and previous major releases of the following browsers
• Safari v11 and higher
• Firefox v65 or higher
• Chrome v70 and higher
• Microsoft Edge v42 and higher
• Internet Explorer v11 and higher (Windows only- may exhibit visual differences from other
browsers)

Computer Speed and Processor:
• Use a computer 5 years old or newer when possible.
• 1GBofRAM
• 2GHz processor

Video Player Requirements:
All of Vado’s videos are embedded through Vimeo. To ensure optimal viewing, whitelist the following sites:
http://www.vadoinc.net/
https://player.vimeo.com/

Software Requirements:
Learners will need the ability to open an Adobe PDF document, as well as a Microsoft Word document.

Bandwidth Requirements:
Vado's courses are optimized at a minimum bandwidth of 10 Mbps.
Supported Mobile
• iOS12+
• Android 5+

Languages

English

Details to know

Certificate
Bookmark

10 Principles of Customer Service Course

10 Principles of Customer Service
10 Principles of Customer Service

This course takes you on a journey of discovering 10 principles that can help improve customer service.

Objective:

This course is designed to improve customer service skills and awareness.

HSI - Health & Safety Institute

Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
Price per license
$30.00
No. of licenses
Total
$30.00
Get Bulk Pricing
30-Day Money Back Guarantee Full Lifetime Access

Or

Get Coggno Prime Now

Syndication Option

Resold modules appear on your website. You earn syndication share from each purchase. Contact Coggno to learn more on how to embed your own Portable Webshop in your website.

Resell

Sale Share: $7.20

to be added

Courses Handpicked for you

5 Course rating 0 ratings