Online Courses HR Compliance Workplace Violence Workplace Violence Prevention: Conflict Resolution Strategies

Workplace Violence Prevention: Conflict Resolution Strategies

Created by: Enspark Top Author

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Self-Paced
Finish in
15 mins!

Made for for
Employees
and
Supervisors

Certificate
of Completion

Mobile -
Friendly
Access

What you'll learn

Identify sources of conflict and recognize early signs of escalation in workplace interactions.

Apply key conflict resolution strategies such as active listening, emotional intelligence, and de-escalation techniques.

Demonstrate adaptability and assertiveness to manage conflicts effectively and maintain workplace harmony.

Analyze the impact of unresolved conflicts on workplace safety and productivity.

Skills covered in this course

communication employee skills Human Resource management skills Safety Inclusive communication Management Strategies Professionalism team building

Mastering conflict resolution is essential to maintaining a safe, respectful, and productive workplace. Explore proactive strategies to address disagreements, prevent escalation, and resolve conflicts constructively. By learning effective communication techniques, emotional regulation, and de-escalation skills, participants will gain the tools to foster collaboration and reduce the risk of workplace violence.

*This course uses a gated format that requires the learner to complete each step before moving on. An un-gated version of this course is available upon request.

Introduction (video)
Identifying the Source of Conflict (activity)
Differentiating Between Types of Conflict (activity)
Conflict Resolution Strategies - Part 1 (video)
Identify the Type of Conflict (activity)
Apply Conflict Resolution Strategies (activity)
Conflict Resolution Strategies - Part 2 (video)
Review the Strategies (resource)
De-escalation Techniques (activity)
Quiz
Summary and Action Plan (resource)

System Requirements

Compatible with both desktop and mobile devices.

Author

Enspark

111 Courses

Enspark was founded with the vision of creating e-learning solutions that break the typical e-learning mold. Since 2009 Enspark Interactive has been developing learning and training solutions that are used worldwide. Our content comes from real corporate trainers and subject matter experts who specialize in assisting business and individuals create awareness and behaviors to achieve desired results. We know from experience that e-learning is a powerful way to provide relevant information to individuals in every organization. Our goal is to transform the e-learning industry to be more engaging, interactive, and affordable so even the smallest companies can train their employees using state of the art technology. At Enspark we are always looking for was to utilize the most current technologies to truly deliver intelligent and effective training solutions.

Helping businesses stay compliant since 2007

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Price per license

$9.95

No. of licenses

Total

$9.95

Workplace Violence Prevention: Conflict Resolution Strategies

What you'll learn

Skills covered in this course

Overview

Included Modules

Description