Online Courses HR Compliance Workplace Violence Workplace Violence Prevention: Conflict Resolution Strategies

Workplace Violence Prevention: Conflict Resolution Strategies

Created by: Enspark Top Author

5.0 941 views Prime

Last Updated 02/2025

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Self-Paced
Finish in
15 mins!

Made for for
Employees
and
Supervisors

Certificate
of Completion

Mobile -
Friendly
Access

What you'll learn

Identify sources of conflict and recognize early signs of escalation in workplace interactions.

Apply key conflict resolution strategies such as active listening, emotional intelligence, and de-escalation techniques.

Demonstrate adaptability and assertiveness to manage conflicts effectively and maintain workplace harmony.

Analyze the impact of unresolved conflicts on workplace safety and productivity.

Skills covered in this course

communication employee skills Human Resource management skills Safety Inclusive communication Management Strategies Professionalism team building

Mastering conflict resolution is essential to maintaining a safe, respectful, and productive workplace. Explore proactive strategies to address disagreements, prevent escalation, and resolve conflicts constructively. By learning effective communication techniques, emotional regulation, and de-escalation skills, participants will gain the tools to foster collaboration and reduce the risk of workplace violence.

*This course uses a gated format that requires the learner to complete each step before moving on. An un-gated version of this course is available upon request.

Introduction (video)
Identifying the Source of Conflict (activity)
Differentiating Between Types of Conflict (activity)
Conflict Resolution Strategies - Part 1 (video)
Identify the Type of Conflict (activity)
Apply Conflict Resolution Strategies (activity)
Conflict Resolution Strategies - Part 2 (video)
Review the Strategies (resource)
De-escalation Techniques (activity)
Quiz
Summary and Action Plan (resource)

System Requirements

Compatible with both desktop and mobile devices.

Author

Enspark

111 Courses

Enspark was founded with the vision of creating e-learning solutions that break the typical e-learning mold. Since 2009 Enspark Interactive has been developing learning and training solutions that are used worldwide. Our content comes from real corporate trainers and subject matter experts who specialize in assisting business and individuals create awareness and behaviors to achieve desired results. We know from experience that e-learning is a powerful way to provide relevant information to individuals in every organization. Our goal is to transform the e-learning industry to be more engaging, interactive, and affordable so even the smallest companies can train their employees using state of the art technology. At Enspark we are always looking for was to utilize the most current technologies to truly deliver intelligent and effective training solutions.

Frequently Asked Questions

This course is designed for employees and supervisors who need to complete Workplace Violence Prevention: Conflict Resolution Strategies training

Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.

The course takes approximately 15 minutes to complete and can be paused and resumed at any time.

Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.

Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.

Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).

Yes. The course is fully self-paced and available 24/7.

Yes. This course includes a knowledge check to reinforce learning and verify completion.

Learners have lifetime access from the date of purchase.

Yes. A preview is available so you can review the course format and content before purchasing.

Yes. Content is reviewed and updated as regulations and best practices change.

Yes. This course is available for free with an active Prime Subscription.

Yes. Refund requests can be submitted within 30 days of purchase.

Helping businesses stay compliant since 2007

You can also gain access to this course with a Coggno Prime Subscription

Price per license

$9.95

No. of licenses

Total

$9.95

Workplace Violence Prevention: Conflict Resolution Strategies

What you'll learn

Skills covered in this course

Overview

Included Modules

FAQs

Description