Description
Learn how to deliver excellent customer service and recognise bad customer service. Customer service is dealt with externally and internally with worked examples. Training is also given in how to learn from customer insights.
What you'll learn
Know how to live our customer service commitments
Know how to communicate with our customers to deliver great customer service
Deliver good internal as well as external customer service
Understand how we learn from our customer insights
Open eLMS
Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.