Customer Service General Course

Prime 5.0
$20.25

Created by   Open eLMS

Category   Professional Development   >   Business Skills

Duration 45 minutes
Audience Employees

Description

This customer service e-learning course demonstrates how poor customer service can affect the brand and company image and how to manage and deal with customers.

What you'll learn

Brand and Image

Internal and External Influences on an Organisation

Service Offers and Dealing With Complaints

Non-verbal Communication

Managing Customer Expectations

Monitoring Systems

Languages

English

Details to know

Certificate
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Customer Service General Course

Customer Service General
Customer Service General
This customer service e-learning course demonstrates how poor customer service can affect the brand and company image and how to manage and deal with customers.

Open eLMS

Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.
Price per license
$20.25
No. of licenses
Total
$20.25
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