Online Courses Professional Development Business Skills Customer Service General Course

Customer Service General Course

Created by: Open eLMS
5.0 620 views Prime
English
30-Day Money Back Guarantee
Full Lifetime Access
Self-Paced
Finish in
45 mins!
Made for for
Employees
only
Certificate
of Completion
Mobile -
Friendly
Access

What you'll learn

Brand and Image
Internal and External Influences on an Organisation
Service Offers and Dealing With Complaints
Non-verbal Communication
Managing Customer Expectations
Monitoring Systems

Skills covered in this course

Description

This customer service e-learning course demonstrates how poor customer service can affect the brand and company image and how to manage and deal with customers.

Author

Open eLMS

392 Courses

Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.

Customer Service General Course

Customer Service General
Customer Service General
This customer service e-learning course demonstrates how poor customer service can affect the brand and company image and how to manage and deal with customers.

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