Description
Emotional intelligence—the ability to navigate your own emotions and those of others—plays a key role in both work and personal life. It involves a set of skills that can be developed to stay in control, read social situations accurately, and positively influence others. In this course, learners will explore core models of how emotions work and discover how rethinking beliefs and biases can help them respond more thoughtfully. The focus is on showing empathy, communicating with respect, and staying composed when emotions run high.
What you'll learn
Positively influencing one's own emotions
Developing a sense for the demands of emotional situations
Maintaining self-control in emotionally charged situations
Pinktum
Pinktum provides high-quality, video-based courses focused on Leadership, Communication Skills, and Digital Transformation. Their catalog covers Emotional Intelligence, Conflict Resolution, Team Collaboration, and Change Management, blending psychology and business expertise. Training is interactive and scenario-based, making complex topics easy to apply in practice. Pinktum emphasizes soft skills and workplace culture as critical drivers of professional success. Their content supports organizations in upskilling staff for the modern workplace.
