Duration 60 minutes

Audience Employees

Overview
Included Modules

Description

This e-training course shows the typical signs and levels of a conflict. In addition, different reactions to conflict are introduced and a detailed method for solving conflicts will be provided. Furthermore, the Harvard Concept shows how to find the win-win solutions in situations of conflict.

What you'll learn

Knowing the types of conflict

Learning how to manage conflict in the workplace

Conducting conflict resolution with colleagues

Understanding the six strategies of conflict resolution

Languages

English

Skills you'll gain

Showing caution Acting fairly and with integrity Analyzing situations Getting a grip Resolving conflicts Working in a team

Details to know

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Price per license

$85.00

No. of licenses

Total

$85.00

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Conflict Resolution between Colleagues Course

Overview

Included Modules

Description

What you'll learn

Languages

Skills you'll gain

Details to know