Managing Conflict and Resilience In Action Course

Prime 5.0
$20.25

Created by   Open eLMS

Category   Professional Development   >   Business Skills

Duration 35 minutes
Audience Employees

Description

By the end of the e-learning you will better be able to demonstrate what body language to avoid during conversations and techniques to use to deal with them and create a rapport with customers.

What you'll learn

Demonstrate what body language to avoid during conversations

Demonstrate the techniques to use to deal with challenging conversations

Create a rapport when dealing with customers

Avoid Conflict

Languages

English

Details to know

Certificate
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Managing Conflict and Resilience In Action Course

Managing Conflict and Resilience In Action
Managing Conflict and Resilience In Action
By the end of the e-learning you will better be able to demonstrate what body language to avoid during conversations and techniques to use to deal with them and create a rapport with customers.

Open eLMS

Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.
Price per license
$20.25
No. of licenses
Total
$20.25
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