Online Courses Professional Development Business Skills Managing Conflict and Resilience In Action Course

Managing Conflict and Resilience In Action Course

Created by: Open eLMS
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English
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Self-Paced
Finish in
35 mins!
Made for for
Employees
only
Certificate
of Completion
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Access

What you'll learn

Demonstrate what body language to avoid during conversations
Demonstrate the techniques to use to deal with challenging conversations
Create a rapport when dealing with customers
Avoid Conflict

Description

By the end of the e-learning you will better be able to demonstrate what body language to avoid during conversations and techniques to use to deal with them and create a rapport with customers.

Author

Open eLMS

392 Courses

Open eLMS offers engaging eLearning programs in HR Compliance, Workplace Safety, and Professional Development. Their catalog includes training in leadership, customer service, and regulatory compliance designed for modern organizations. With a focus on usability and interactive design, Open eLMS courses make learning intuitive and impactful. Companies rely on their content to improve employee performance while meeting compliance standards. Open eLMS bridges compliance, soft skills, and management training in one accessible library.

Managing Conflict and Resilience In Action Course

Managing Conflict and Resilience In Action
Managing Conflict and Resilience In Action
By the end of the e-learning you will better be able to demonstrate what body language to avoid during conversations and techniques to use to deal with them and create a rapport with customers.

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